ButterflyMX 4+

Great app, so convenient!

I seriously don’t know how I lived without ButterflyMX at my old place. My new apartment has the butterflymx intercom and it’s so convenient. I love being able to open the door to my building with my phone (I use the swipe to open pretty much every time I come home) and it’s waaaay easier to let my friends in now that I don’t have to go downstairs to open the door for them. Also easier to let postmates/Uber eats drivers in and get food delivered right to my door. Plus I can actually see who’s at the door from my phone instead of just opening it when someone buzzes (dangerous) or having to go downstairs to check

So far I havent had any issues with the he app - it was easy to set up and navigate. Works smoothly and video calls come through clear. I love that in the app I can make a virtual key (I use them for my dog walker, the key is set up to let her in every weekday while I’m at work which is super useful). My building also has a package room which is awesome because I get a notification when I receive a package and don’t have to worry about it being stolen or lost.

Overall I’m sooo glad I have ButterflyMX at my building and the app works really well. No complaints here!

Developer Response ,

Thank you so much!! We are always looking to improve our features and functionality and it is great to hear that you are using and enjoying what we have built!!

Helps me stay safe

I recently moved into a building that has ButterflyMX. I hadn't heard of ButterflyMX before, but I am sooooo grateful to have it. I have underlying conditions that make me more susceptible to Covid-19 and I go out of my way to avoid touching things. With ButterflyMX, I can open the door of my building using the app on my iphone. I also just discovered a way to do this via Siri. I set it up so all I have to do is say to siri "open door," and the door magically opens. I don't have to touch anything.

The other thing I appreciate is that when deliveries come (I order food a lot), I can see the delivery person through the mobile app and can let them in. In my old apartment, I had to walk to the kitchen and speak into the intercom system that was on my wall. Now I can do it from my phone. It doesn't seem like a big difference, but it actually is very useful.

The last thing worth mentioning is that the ButterflyMX customer service team is awesome. When I moved in, I wanted to make some small customizations. So I found the ButterflyMX phone number and just called. The customer service team walked me through all the steps to make the necessary changes. Was super easy and they were so friendly.

I really like this app, especially during this crazy time we are living in.

Good idea, not quite great...

The idea is sound. Problem is the app and connectivity. First off, you have to have your phone nearby at all times to know a call is coming through. And if your phone is on vibrate there’s a high chance you won’t notice a visitor. When it rings if your phone is locked you have to unlock it before you can open the door, which takes time. And that time matters bc there’s a delay between the doorbell being pushed and the phone ringing (not long but sometimes long enough for people to leave). It’s not compatible with any home hubs other than Brilliant. The Alexa skill only lets you open the door. It doesn’t ring when someone’s at the door. I like it but it needs a few tweaks. The first tweak should be to improve the app. Make it so that it’s easier to open the door when someone rings and have the camera pop up immediately. I think the second tweak would be to make it more compatible with home hub devices so I don’t always have to have my phone at the ready and others can open the door when a visitor rings.

Developer Response ,

Thanks for the feedback! We're always appreciative, good or bad. We recently released some improvements to how fast you get your notifications and added the ability to deal with them from the phone's lock screen. Check it out and let us know what you think! We also hope to expand on our integration with Alexa and other devices later this year. Lee -BFMX