ButterflyMX allows you to open and manage doors from your smartphone. Once our smart intercom has been installed at your property, downloading this app will provide you with features such as video calling, virtual keys, delivery PINs, elevator controls, and much more - all designed to make building access easy for you and your guests. What's more, all door entries are recorded with a date- and time-stamped photo available for review in both the mobile app and on the property management dashboard.
We've designed our software and hardware to be secure, convenient, and affordable. If you would like to learn how ButterflyMX can transform your building, visit: www.butterflymx.com
Performance improvements and bug fixes to bring you the very best ButterflyMX experience.
Ratings and Reviews
There needs to be a key pad on the box and a number associated with your phone for deliveries. For some reason delivery people really struggle or just don’t want to take the time. They have to click directory then scroll to the first letter of your last name and find your unit number/name... the new feature adds the ability to open the door directly through the app which is better, but the delivery driver has to call you directly, then you have to open the app and unlock the front door (in Chicago in the cold weather he has to take off his gloves, pull out his phone while holding the box/food and dial a number)...it’s still not as efficient or easy as being able to type in 3-4 numbers with one hand on a keypad and selecting 9 to open. Not sure why this isn’t a simple option...all these features are being added are great and love the virtual key options, video, but 99.9% of the time I just need quick entry for deliveries and I’m having to go down to the front door way too often. Basically, it adds a lot of great features to the call box experience but misses for typical daily use.. maybe I order on grubhub way too much
Inconsistent and Difficult
This app is possibly the most frustrating development in technological history. Conceptually it’s great, but in practice, it’s a headache. The touch screen is not intuitive so deliveries and guests often give up and call me. Then, because theres no way to remotely open the door without getting called on ButterflyMX, I have to stop what I’m doing and go down to the lobby to let them in. And if it’s a package, forget it, they’ll be back on the truck by the time you get downstairs. A feature that allows you to open the front door unprompted is essential. Also, when you do get a call on ButterflyMX all your devices start lighting up like a Parade and don’t stop even if you let someone in on one of the apps. God forbid you’re in a meeting with your phone and iPad, you’ve got to go digging in your bag to make it stop. While I believe this type of technology is the future, the past systems are still superior to this dreck.
Developer Response ,
Hi Shecky Greene, thanks for the feedback. We are in the testing phases for the 'Open Door' feature in the app, it will be available soon! Please email our support team (email@example.com) with details on the building and we are more than happy to find a resolution for any issue.
Terrible & unusable
I gave 1 star out of five because that was the lowest. If I could choose, 1 out of a 1000. I really, really dislike this app - it’s usability is 0. Great idea, really great. Execution - terrible.
I don’t know why but we’ve missed all calls - the delivery person just quits. The sound starts, the phone locks and the slider is as easy to use as opening a can with oily fingers. It just slides all over the place. I have to go down and rescue every poor soul locked in our building. I can’t imagine an app so poorly designed for its one function. I mean a 100% failure rate, there’s no signs given by the company offering instructions. The app doesn’t need high quality video (if that’s what’s killing its startup time)
This is great idea and if they executed 10% it would be almost usable. Disappointing at how companies can make such awful decisions while acting in the pretenders of looking after the customer. Or, clearly, not even knowing who the customer is.
With Family Sharing set up, up to six family members can use this app.