BVG Jelbi: Mobility in Berlin 4+

Bus/train, taxi, e-scooter

Berliner Verkehrsbetriebe (BVG) - AöR

    • 4.6 • 73 Ratings
    • Free

iPhone Screenshots

Description

Use popular means of transport in Berlin with only 1 registration – save precious time!



With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport, taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.



Top functions of the Jelbi app:

- Smart route planner for all means of transport
- Convenient purchase of public transport tickets (bus, tram, S Bahn, U Bahn)
- Easy use of all sharing services
- Convenient pick-up by taxi service
- Easy payment in the Jelbi app
- Timetable information at the touch of a button



NEW: Get the new Deutschlandticket from BVG
From now on you can order the new Deutschland ticket via our website. The ticket costs 49 € per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.



You want transportation, we have the means
Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles in Berlin.



Your mobility with Jelbi at a glance

- Public transport in Berlin (VBB, BVG, S-Bahn), including the tariff zones A to C - from short distance to a monthly ticket.
- E-scooter sharing with Tier, Voi, Lime, and Bolt, four leading providers for the rental of e-scooters.
- Carsharing with Miles and Sixt share. You can choose from different vehicles like spacious vans or agile e-cars.
- E-moped sharing with Emmy - move from A to B in a relaxed and silent way.
- Bike sharing with a bike from Nextbike or e-bikes from Lime, Tier & Bolt
- Get around comfortably with the taxi service from Taxi Berlin.



Always find the best route
With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!



Jelbi stations - your contact point for mobility
Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.



How to get started
To use all the services and functions of Jelbi, you only need to take a few steps: You register, enter a payment method and your mobile phone number and you can book and pay for any service. With just a few clicks, right in the app.

Do you already have a BVG account? Great, you can use Jelbi with this account and don't need to register again!



Pay conveniently in the app
You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you only pay the regular prices. There are no hidden extra costs for using our service.


Download the Jelbi app now and explore Berlin - whether you are a Berliner, visitor, or commuter!



Your feedback counts
We rely on your feedback to improve our app. Write us your opinion to appsupport@bvg.de.

What’s New

Version 4.14.0

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team

Ratings and Reviews

4.6 out of 5
73 Ratings

73 Ratings

FH-Shad ,

Easy to use!

Easy to use and buy tickets for the BVG. I had so many different applications for maps and ticket purchase and now that there is this singular one I can reduce my screen clutter.

Danke dir!

Developer Response ,

Hello Dear, thank you so much for your great review - really much appreciated. - Your Jelbi Team 💛

jeffzzzzzzz ,

Does not accept foreign passports

What a shame and what a joke. To use the car sharing services you must have an ID card or Passport from the EU. I have a German drivers license, however my passport is from the US, and have never had any issues signing up for car sharing services such as Miles, Tier, Emmy, etc. however, Jelbi only allows customers with a EU passport or ID card to pass the ID verification.

There is absolutely no reason for them to not accept a foreign passport as a valid form of ID. This is the first time I have ever seen a service differentiate between EU and “foreign” PASSPORTS. I understand that there are regulations regarding non-EU drivers licenses, however I possess a EU-issued license and I’m still not able to use the service. There should never be a stop gate to not allow non-EU passport holders to use the service.

What a joke, and an absolute shame that the Berlin-sponsored public transportation app blatantly discriminates against non-EU citizens.

Developer Response ,

Hello and thank you for your feedback. It is true that we currently only accept IDs/passports from the European Economic Area (EEA), Switzerland and the UK in combination with EEA drivers licenses. We apologize for the inconvenience and hope that we can remove that restriction in the future. - Your Jelbi Team 💛

detroit citizen ,

payment does not work at all

No matter which of my valid credit cards I attempt to use with this app, they are all rejected, for no real reason. The payment system seems to think it needs to validate my creditworthiness, which is deeply offensive, as that is the job of my credit card company, not some third party service. My login and credit cards work fine in DB Navigator and BVG Fahrinfo, but not here in Jelbi. Make it possible to purchase a ticket, with credit cards or apple pay, and I will come back.

Developer Response ,

Hello, sorry to hear about your experience with the payment method. Please contact LogPay the payment provider, they will be able to support you with your request. The contact details are email: kundencenter@logpay.de / phone: 06196 8012 702. We apologize for the inconvenience. Best, Jelbi Team 💛

App Privacy

The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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