By Alexa Rae 9+

U 2 are amazing. I have been trying n one group for a long time. She is so not caring or there to answer questions quickly. My first time last night had over 1.k people on even tho u did U still answered EVERY single question I asked. I have been looking for a new group for a year I stick with one group because I don’t want a trillion boutique having my info but last night I actually can say I FINALLY found a group tht there’s not a bunch of barbies together acting like high school kids and fake begging for money from people tht feel like if they don’t join there gonna miss out well I live n learn thanks for everything!!!! Happy to be here. And actually have clothes my size and don’t lie I have a ton of brand new clothes never wore I don’t know wht to do with cause they are way small!!!

First off I do want to say that the girls working the lives are great, zero issues with them & any questions I’ve had customer service has been very nice & answered the best they could. My issue is with the obscene amount of notifications that are sent on a daily basis. You get a notice when they’re live, great that’s exactly what I want. I don’t need a notification for EVERY outfit and item you’re about to display, ‘epic shirt, don’t miss it!’, 3 minutes later..’these Judy blues fire don’t miss them!’.. 4 minutes later ‘blah blah necklace is here!’. I’ve counted 19 notifications in a day and some days more. That’s not ok, you don’t bombard people with them. They don’t do just 1 text message EVER. I had to turn my ringer off on my phone bc of it. I sent through a complaint and they said they’d let them know but it’s the standard message I guess. I can’t be the only person complaining about it. It’s unfortunate I just turned off notifications and I’ll just shop whenever now instead of spending hundreds each live. Hate to miss out but I need my sanity more.

Shopping here was great until I had a issue. Then I found out how bad the customer service is. When purchasing a shirt, the charge went through my credit card multiple times. I had proof by taking a picture of my credit card statement showing the charge posted 4 times. Since my credit card kept giving me an error I used my debit card. The amount went through twice and posted twice. They couldn’t do anything because they show it only went through once. I work in the customer service industry and realize things happen and it’s out of my control. I filed a dispute with the banks. After sending them proof it posted multiple times their idea of customer service is lets block her from the boutique and move on because we have other customers, with no notification. Great customer service right here! It doesn’t matter how much you spend here they don’t care about you. On the upside there are so many boutiques with free shipping and the same clothing.