The Caffè Nero loyalty card is available on your phone. Have your 10th coffee absolutely free.
Using LevelUp technology: you can quickly and easily pay for your favorite coffee and food items just by scanning your phone and start collecting stamps. Simply add a valid debit/credit card. We'll process the purchase to the tied payment source and you'll get an emailed receipt.
Turn on your location services on your device and the closest Caffè Nero in the United States will be listed in the location tab. You will also find details of our great food and drink range.
Our family-run business has been crafting fine Italian coffee since 1997. Drop by and say hello, take out or stay as long as you’d like.
- Send a digital gift card for Caffè Nero
- Preload funds and have them automatically reloaded for easier checkout
- Minor bug fixes
Ratings and ReviewsSee All
Downloaded in USA but can't use it in UK
Downloaded the app in the US and put money on it. Turns out that you can't use it in UK. Tried to contact Cafe Nero but didn't seem to care their app doesn't work properly. Should have a warning that the app only works in certain parts of the world.
You have a reward!?
My App Reward says “You have 1 reward available. Just scan with the app to redeem.” I got suckered twice because twice it doesn’t work, instead it charged my account credit!
Ofcourse, I got the oh well from the store, and asked me to contact customer service. Nobody picked up using the contact number, left a message. Email them through the app and the website, haven’t gotten a return email. I’d even replied to the receipt email.
Technology and customer service far from the typical international chains. Don’t bother with the App.
Does not work in Ireland
I’m based in the U.S., and I’ve used my Starbucks app in other countries. I got to Dublin, and the Caffe Nero encouraged me to get the app. This must be just for Caffe Neros in the U.S., except that there are barely any locations there. Total waste.
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With Family Sharing set up, up to six family members can use this app.