CAKE Guest Manager is a waitlist, reservation, and table management system. Guests are alerted via text message when their table is ready. Bust long lines and ease congestion at the host stand, while turning tables up to 7% faster.
Get the data you need to give guests the flexibility they want. A glance at their visit history lets you greet guests with a personal touch, while a real-time view of your floor map provides accurate wait times. Make smarter decisions from the host stand while making every guest feel like a VIP.
YOU CAN DOWNLOAD AND START USING THE WAIT LIST TODAY FOR FREE
• SMS Text Messaging - text waiting guests when their table is ready, reply directly to all guest messages.
• No Cover Fee Reservations – add our widget to your website, take reservations through Google or over the phone.
• Custom Floor Maps - create a floormap for your restaurant in minutes by dragging and dropping tables.
• Guest Profiles - identify guest preferences, top items ordered, and past sales info.
• Table Management – pre-set server sections and rotation management.
• Live Monitoring – track activity in your restaurant from anywhere, view daily seating and server metrics.
• Sync across devices – use multiple iPads and specialized roles to share table status and bust lines.
• Automatic Table Status Updates - know instantly when food is ordered or a check is closed when you integrate with CAKE Point of Sale.
• Replace paging system or pen and paper with customizable text alerts and real-time data.
• Track guests through the dining experience with Table Management.
• Increase table turns and decrease walkaways.
• Manage walk-ins, reservations, and call-ahead parties.
• Add, remove, and seat parties quickly.
• Track regulars via phone numbers and associated guest profiles.
• Analytics dashboard helps you make informed decisions about your restaurant.
• World-class 24/7/365 live customer support – more than most other waitlist apps.
"Guest Manager is a lifesaver during our busiest times. The waitlist system allows us to effortlessly manage our waitlist. Best of all, our staff was hooked within minutes and our guests love it!"— Lukus Hasenstab, General Manager, Penelope
"The wait list system allows our hosts to spend less time managing the wait list and more time greeting and servicing our guests. We have also been able to create new baselines, which we use to measure host performance and improve our operations."— George Itoh, Director of Operators, Ippudo
by CAKE, a Sysco Company
Fix rare issue.
Ratings and ReviewsSee All
Now days there many wait list management apps., but only Buzztable works in real life environments. It is effective and delivers results immediately upon implementation. It takes minutes to master and train. It has great features but none superfluous. It's design is intuitive but powerful. Buzztable thinks like restaurant operators not just software designers.
Try and compare with as many apps as you can, the more you try the more you will love Buzztable.
Guests also love the portal functions. For La DUNI restaurants, there is no other option.
I just hope the call ahead and table managements functions are ready before the end of 2013.
Just started using this app for a small chain of restaurants that I own. It's absolutely amazing! It was super easy to set up and its really easy to use. Helps me to manage my guests during the busiest hours, allows me to collect more guest info that anything else I've tried...at the rate we are going we will double our email list in under a year!! Customers seem to love it as well. We are seeing less complaints about waiting times and everyone is always pleasantly surprised by the free side dish we offer...def a no brainier!! Thanks buzztable!
Just what we needed
This app was just was just what we needed. It works much better than our old method with a clipboard and pen. Best of all it is reliable and easy to use.
With Family Sharing set up, up to six family members can use this app.