• A new and improved loan application experience.
• Additional bug fixes and improvements.
Ratings and Reviews
Logging in was a headache
You need to be a bit clearer on what you are looking for when asking for log in credentials. The app (as well as web page) asks for user name or email. When I typed in my email and (now new) password, it kept telling my invalid combination. Turns out you want my user name.
If you aren’t going to take my email then don’t ask me for it!
Developer Response ,
Thank you for the feedback. We understand the confusion with the labeling and will be addressing this in a future release.
Log in doesn’t work
I just downloaded this app and it doesn’t work. I am immediately logged out with the message: “Session Expired.” Once I do get into the site, my loan info is not listed, but my profile and messages come up, but then immediately another message pops up that says: “An unauthorized request was made to the server. Try logging out and logging back in again.” I have tried this several times and the app still kicks me out without allowing me to do anything. I would love to be able to utilize this app when making monthly payments, checking loan balance, etc. I also searched for a way to contact Caliber support for this app issue as the website works fine. Couldn’t find an easy way to get assistance. Not impressed.
Developer Response ,
Our apologies you are having trouble with the app. We would like to work with you to further troubleshoot the issue. Please reach out to us at email@example.com
I like the way the old page worked. Everything across the board and easy to find. I’m still not happy about wanting to charge me to give you extra money on my loan. Before it was a couple of clicks away and the additional payment was there. I still can’t see how opening my envelope, entering my additional payment amount, processing the check is worth it. I’m not paying for the additional fee to give you more money then I am supposed to do. You would think a mortgage company would want that cash as fast as they could get it and not want to gouge a loyal customer. Because of that I would not recommend Caliber and I have had 2 daughters recently buy homes.
With Family Sharing set up, up to six family members can use this app.