Call a Bike +4

Name: Call a Bike
Rating: 3.1 (27 reviews)
Author: Deutsche Bahn Connect GmbH

Deutsche Bahn Connect GmbH

- 3,1 • 27 avaliações

- Grátis

Descrição

Mit Call a Bike bist du rund um die Uhr spontan und flexibel mobil. Ob auf dem Weg zur Arbeit, im Feierabend oder während eines Städtetrips, mit Call a Bike kannst du jederzeit und deutschlandweit günstig ein Fahrrad mieten.

Insgesamt 13.000 Fahrräder stehen dir in über 80 Städten zur Verfügung. Mit der App kannst du auch ein Fahrrad von StadtRAD Hamburg und Lüneburg sowie RegioRadStuttgart ausleihen.

In der App werden alle Fahrräder auf einer interaktiven Karte dargestellt. Du kannst sie vor Ort über QR-Code oder durch Eingabe der Fahrradnummer ausleihen.

Deine Fahrt kannst du pausieren: einfach in der App aktivieren und das Fahrradschloss verschließen.

Zur Rückgabe bringst du das Fahrrad an eine der Call a Bike-Stationen, die du in der interaktiven Karte in der App findest.

Einzelheiten und Kosten zu deinen Fahrten hast du in deinen Buchungen jederzeit im Blick. Du kannst hier außerdem Gutscheincodes einlösen, Schäden melden und dein Kundenkonto verwalten.

Los geht's: registrieren, aufsteigen, losradeln!

Dir gefällt die App oder du hast Feedback für uns? Dann bewerte uns gerne hier im App Store, über Facebook oder Instagram.

Gute Fahrt,
dein Call a Bike-Team

9 de jul. de 2024

Versão 7.1.0

Folgendes haben wir für dich verbessert:

- Alle Hilfeangebote sind jetzt zusammengefasst und schnell erreichbar
- Wir haben den Login verbessert, deshalb musst du dich einmal neu einloggen
- Bugfixes und Stabilitätsverbesserungen

Wenn dir die App gefällt, bewerte uns gerne im AppStore!

3,1 de 5

27 avaliações

Decent app… unusable new system

The app is fine, works well, and does what it's supposed to.

The system of picking up and dropping off a bike on any street corner within the S-Bahn ring was fantastic — I used it all the time. Then a few years ago, they changed it to where you are only allowed to take and leave the bikes at one of the limited number of Call-A-Bike stations throughout Berlin. None of the stations are convenient to where I live or where I'm going, and they are often empty (meaning no pick up) or completely full (meaning ride to another station to drop off). I've stopped using the system after the change.

Be careful Call A Bike hardly works and overcharges

The pause didn’t work so I was charged 10Euro since the bike had been parked outside of a station area. I tried to rent a few more bikes later in the day and the app failed each time - not consistent. Today (2weeks later), I received a 90Euro bill and I haven’t been in Berlin or Germany for 10days, apparently the meter was still running. Denying them via my credit card and will seek a correction on my account. Horrible experience for something that should be simple and enjoyable. Great idea, epic fail on execution and technology.

THEY NEED TO FIX THIS

THERE MUST BE SOMETHING WRONG WHEN THEY TURN OFF THEIR INSTAGRAM COMMENTS. This is the worst experience with customer support and a company I have ever had. I live in the US and rented a bike while I was in Germany. I got an email after that my payment didn't go through even though I see it in my bank. They threaten to take further action if not paid so to avoid a headache I'd rather pay 9 extra euros and be done. BUT there is NO WAY TO PAY. The customer support team rarely replies and only does so with what seems like auto-generated responses. I recommend you DO NOT use. NOT worth it.

Hello, thank you for your complaint. Please describe your case with your corresponding billing/contract number and send it to the following email address: info@callabike.de and we will get back to you as soon as possible with an answer. Best regards, your Call a Bike team

Deutsche Bahn Connect GmbH, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.