With Call Federal Mobile Banking, you can securely and conveniently manage your accounts anywhere at any time. Access your information on the go with the same secure credentials as Online Banking, and services have been optimized for your mobile device.
Services Optimized for Your Mobile Device:
- Check account balances
- View recent transactions
- Make mobile deposits
- Transfer money between accounts
- Pay bills
- Find surcharge-free ATM’s and branch locations

About Call Federal
Call Federal is passionate about providing friendly, local banking to the Richmond, VA area. Our mission is to open doors to our members’ financial health. Call Federal was founded by employees of Philip Morris and today we are 30,000 members strong with $370 million in assets serving the diverse needs of the Richmond region. We take a lot of pride in giving back to our community and are proud to support local organizations and initiatives which contribute to local families’ financial health and well-being.

Everyone who opens an account at Call Federal is a member, not just a customer. Membership does not come with a fee; the only requirement is that each member opens a savings account and maintains a minimum $5 deposit. Call Federal offers great value to our members with competitively priced products, including free checking, high-yield youth savings accounts, low rate mortgages, vehicle and personal loans, and credit cards. We also offer convenience with six local branches, online & mobile banking, and a nationwide ATM network. 

Call Federal is changing how we do business with our new retail-style branch. Over the last two years we have opened two new locations in Chesterfield County designed with the member in mind. We removed the traditional teller line in favor of a greeter station and multi-service kiosks. The goal is to have more engagement with members and conversations about their financial needs and goals.

What’s New

Version 21.2.70

Bug fixes

Ratings and Reviews

4.8 out of 5
1.3K Ratings

1.3K Ratings

002lin ,

New app

I love my credit union but this new app hopefully has more security but does not work better than previous.. I have to call more about this app and they tell me to reinstall to get rid of message like I didn’t close app after using “like its timing out” like I left it open.. well after reinstalling that works for a while but not long so reinstalling is getting old.. plus loved the way previous app showed pending transactions it’s a hassle now.. hope this gets better or I’m just going back to calling you, coming in or checking things via phone which to mean defeats the whole purpose

samr763vaoh ,

Easy to use

I switched banks specifically because I needed one with an online resource. Refinancing my loan with Call Federal was a great choice! The process took less than a week and I am already loving the online app.

Stevesbidone ,

Connectivity glitch error?

Been working great for years up until recently, does anyone know about the connectivity glitch error message? All 5 bars and good WiFi signal and it won’t log in telling you that you have no internet connection. It used to work if you restarted your phone every time before opening the app and now it doesn’t work at all.

App Privacy

The developer, Call Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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