CallTrackingMetrics Call App allows you to manage the inbound phone calls coming from all of your advertising channels.
Each phone call coming in through your marketing channels immediately appears in the app. Your team will have access to caller data including the source and keyword of each call. You are also able to add notes and tags for each caller as well as review the recordings of all incoming calls through your tracking numbers.
All of the latest stats for each of your advertisements are available through the app and you can easily switch between multiple accounts.
Agents can make and receive phone calls from within the App as well as score and review calls.
Updated permissions to ensure background processing is allowed to answer calls when screen is locked.
Updates to CallKit call handling.
Ratings and ReviewsSee All
Terrible App for iOS
I use Call Tracking Metrics for my at home job, the webpage is manageable and works fine but the App for my iPhone is TERRIBLE. When putting in my login info the app gives me an “Authentication Failure” error message, although it’s the same info I use on the webpage. When I am able to get into the App, when I am able to accept a call, most often it freezes up my phone as I must completely shut down my phone and restart. I really which tech support could find a way to fix these problems as this app would be very effective if it worked properly.
Great product and service
If you know anything about CTM and all that they do, then you’ll understand how great this app is. The app is just as intuitive as the desktop version. So when you’re out or in a meeting, just not able to get to your computer - having the app lets you monitor, make changes, and take care of your business on the go. Thank you CTM!
Waste of time and money
This app is trash! Very trashy! I downloaded it and it’s asking me to sign in with my email whiles I don’t even have any account with them, there’s no option for you to signup. Apple should get this off AppStore
With Family Sharing set up, up to six family members can use this app.