iPhone Screenshots

Description

This tool is used to facilitate the collection of information needed to administer and enforce legislation to help contain COVID-19 and keep Canadians safe and healthy.
 
Fill in your details to save reduce wait times at Canadian ports of entry and limit points of contact. The app works in airplane mode and allows you to save your information to submit upon arrival at the airport or border.
 
To submit your information, you will need to enter a token – available on-site at Canadian airports and borders – upon your arrival.

What’s New

Version 1.3.0

1. Supports Marine ports
2. Usability and validation fixes

Ratings and Reviews

2.0 out of 5
10 Ratings

10 Ratings

La BeautE Mauricienne ,

Bugs

Im not able to enter arrival time and birthdates as scroll down options for each arent working...didnt continue from there as I would be entering fals info with the default times and dates in those fields.

Developer Response ,

Hello,

For what date are you arriving in Canada? The application will only enable you to input information as early as 24 hours before your arrival to Canada.

As for your birth date, IPhone calendars work in such a way that you will be required to input your year of birth first, then month, then day.

Hope this helps.

Randy Chatterjee ,

Entry by Car Seems Poorly Supported

Only one road border crossing shows up and can be found on the app: Douglas. I could not use it.

Developer Response ,

Hello, the ArriveCAN mobile app is currently being piloted at the Vancouver airport and Peace Arch Border Crossing (Douglas). It will be available across Canada shortly.

lovin' life dude ,

Unusable outside of Canada

This app is used to provide CBSA with your self-isolation plan (places you will be staying for 14 days). According to CBSA and Public Health Agency direction, the self-isolation can be completed in part or fully outside of Canada. I called to confirm this.

- The app doesn't accept non-Canadian addresses, so it's useless if your stay in Canada is less than 14 days;

- If a form field doesn't like what you've entered, you can't switch to a different field unless you satisfy the requirements ...in my case, it didn't like my valid zip code so I had to put in a fake postal code just to navigate away and see if there was a US option (there isn't).

- No autocomplete or address lookup;

- Doesn't recognize airport codes (e.g. YVR) when entering airports.

This is such a simple app - collecting a list of addresses - and they couldn't even get this right. Incredibly frustrating at a time when flying is already really stressful.

Developer Response ,

As the app is intended for incoming travellers to Canada, the destination address is requesting the address of where you plan to stay when entering the country. As the app is requesting your destination address in Canada - not personal address - it would not accept a zip code but rather only a Canadian postal code to match the address of your destination in Canada. We have flagged your other comments with our developers to consider for future user experience updates. Thank you.

Information

Seller
Canada Border Services Agency
Size
11.9 MB
Category
Travel
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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