iPhone Screenshots

Description

As part of Canada's efforts to reduce the spread of COVID-19 and prevent importation, all travellers are required to digitally provide contact and quarantine information upon and after entry into Canada.

Use ArriveCAN to comply with the new mandatory travel requirements.

Speed up your process at the Canadian port of entry and limit points of contact with others.

Plan ahead and learn more by visiting Canada.ca/ArriveCAN.

What’s New

Version 2.18.6

Usability Improvements

Ratings and Reviews

4.7 out of 5
12.4K Ratings

12.4K Ratings

2char ,

Nice app!

The app is aesthetically pleasing, and I appreciate the government’s attempt to quickly roll out the app (I suppose part of the reason was to minimize people looking for paper forms and lining up to fill them?). The development team does a very good job of responding to questions and updating the app as necessary. The app has certainly come a long way since its launch.

I do have one suggestion. It could help grouping land border crossings per province (or include their province for the search feature) as not all the border crossing names are known by the nonlocals. This can save a visit to Google Maps!

Developer Response ,

Thank you for the kind review! We are glad to hear that you had a smooth experience in using ArriveCAN!

We appreciate the recommendation, our dev team is in the process of improving accessibility and ease of use for users, and it's recommendations like this from locals near the ports of entry that help us in deciding what to adjust and how!

Thank you again, and we hope you have a great day!

RGHTYJRG ,

Confusing…

I don’t know what “ArriveCAN” app the government has, but they continually ask me to go on the app and report if I have symptoms. There’s no where on the app to do that… ??? … it only allows you to pick an arrival date and that’s it. No daily reporting or anything of the sort. This is extremely confusing…

UPDATE: developers are good at feedback I’m impressed. However, it was stated that the app sends you a notification every day at 10am. I’ve quarantined 4 times due to work travel, and not once have I received a notification to report symptoms. Note that I *DO* have notifications completely on (banners, Home Screen, persistent, etc) and do not get these notifications. Would be glad to work with developers to sort it out because I’m sure I’m not the only one.

Developer Response ,

Please note that ArriveCAN sends notifications to complete self-assessments every day at 10:00am. If you answered yes to the symptom reporting question, you will no longer receive notifications to report your symptoms and you should contact your local public health authority. If this was in error, please call 1-833-641-0343.

k_owns ,

Notifications

In the notification section, it gives you the day’s agenda but you can only see part of it.

Also slow syncing to the date. It’s 10:15 am currently and it’s still showing yesterday’s “Thank you for completing today’s self check in”. I haven’t completed today’s yet and can’t until the app moves forward.

Developer Response ,

I would recommend uninstalling the app, restarting your device and reinstalling ArriveCAN. Please note that ArriveCAN does not work well on tablets and requires stable internet connection. For more information and troubleshooting than I can provide here, please visit Canada.ca/ArriveCAN

App Privacy

The developer, Canada Border Services Agency, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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