Canary Mail - Email, meet AI 4+

Wow......

I'm sick and tired of going back and forth between email applications and I know you are too. I tried settling on Gmail but it does only one thing well, it grabs your emails. I tried using Apple Mail, which is actually one of the better applications but it's not creating new features so to say. I tried Outlook, which is another great application but for me, it's too feature filled for my needs (I highly recommended it though). I've tried Edison, Spark etc. and always came back to Gmail but not any longer. I found Canary!

It's a great balance between personal and professional needs. The GUI is excellent and navigating Canary is as easy as navigating iOS. Like you,I depend on email and use it constantly on a daily basis. I LOVE how it has read receipt power without the receiver knowing) , an easy dashboard, great calendar and it gets granular too if you need that. The price is high at $20 for Pro BUT think about this, it's not a subscription, which is a trend I hate on the App Store and Pro unlocks a bundle of more useleful tools! Go Lite or Pro, either way, you just found your last email application you'll ever have to try!

Could be a lot better...

I am an email power user with multiple email accounts and have tried many paid and free email apps. Web based clients do not provide the functionality I require, namely that I need access to email when NOT ONLINE. This is also where Canary has a serious shortfall as it only “syncs a limited number of emails in order to conserve bandwidth and space”. I have plenty of space available and bandwidth is not an issue when I am able to connect. But location and site security restrictions impede access at times. Tech support cannot answer how I can force a download of my mail. A mail client should be able to access all the mail associated to an account. Another major annoyance is that there is no visual indication that you have replied to a particular email. A lot of clients will show a reply or forwarding arrow to indicate it has been acted on previously. This is not the case with Canary, you need to check your sent mail to confirm and that can be tedious to search through. It is a time consuming annoyance. If you leave the threading of messages on then this is not an issue... but there is a problem with that as well as leaving that on is an issue because Canary cannot seem to keep the local database free of errors and it mixes multiple unrelated threads. You are forced to constantly re-index. There is plenty of room for improvement here.

What new features??

I’ve been requesting basic features from canary for months that are found in other email apps, and this “new” version includes none of them. In fact, I can see nothing new in the design, settings, or appearance of the app. Looks like a ridiculous excuse to charge loyal users again. What a crock of **it.
In response to the developer's boilerplate answer to my review, the app has basically the same exact features as before with some minor vague "redesign", but basic features such as an instant undelete feature and the ability to see more than first names in the headers of email threads are still missing despite being requested repeatedly by users and being found on almost all other email apps. So to the developer, stop posting BS boilerplate excuses and start delivering done actual new useful features.
To the developer: you completely miss the point. Yes, you have gussied up the interface a little and put a few new features in place that nobody needs, but your app is woefully behind other email apps in basic features that you continue to ignore. People keep requesting these basic features, and you ignore them. So yes, there are some new features and yes each screen looks a little different, but basically you have added nothing of any practical value. Try adding a few features that people actually need and request and maybe people will be willing to pay for them.

Developer Response ,

*Revised Response*

You can review a full list of new features introduced in 3.0 via Settings > Pro. Further, every single screen in the entire app is new & has been thoroughly redesigned - from the email list to the email reader to Compose, encryption, settings, contact pane, search pane, built-in calendar, etc. It would appear that you have missed all this entirely and as such most of what you allege is inaccurate. In any case, we are unable to indulge individual feature requests. If you do not see value in the 3.0 update, you can choose not to pay and still retain access to core functionality as well as features present in 2.0.

*Original Response*

Hi, version 3.0 has been redesigned from the ground up to be faster, simpler, and more powerful.

If you've previously purchased version 2.0, you can upgrade to version 3.0, and continue to use it, for free. You get the all-new design as well as all the features you had before, including encryption. You will not be locked out or lose core functionality even if you do not pay for version 3.0.

If you want the new, premium, features introduced in version 3.0, you have to pay - and if you’ve already bought version 2.0, you get a discount.

We believe this is fair both to existing as well as new users, and enables us to continue development and offer the very best features to all our users on an ongoing basis, while still leveraging a fair and transparent business model that does not rely on selling user data.