Candy Riddles: Match 3 Puzzle 4+

I love this game and it’s partner Sweet Treats? Been playing them both for several years. Sooo in the last year or so I can no longer get to play. As soon as you try to start playing, the screen goes white, back to the very beginning and you have lost a life. After about 3 try’s the screen just stays white and that’s it! Now you can wait a while and go back to it later, but you simply have the same results!! I know others have told you this same thing because I have read the reviews!! For heavens sakes, these are your games that you want people to play and spend money on, when we tell you this is the problem FIX IT!! Absolutely no excuse not to have done so MANY months ago!! Come on guys, get busy, you are losing customers and it’s your own fault! Sincerely Patti Shively Disappointed Gamer!!!!

Hi Patti! Thank you so much for your review. While we investigate and test out the problem, please, let me know what device do you use and what's your iOS version? It will help us catch this bug.

Thank you. For replying. Most of the time they never fix the games. I got to a point that I won’t spend no more money on no game cause they don’t fix them, so I report it the best way I can and I’ve gotten where I don’t spend no more money and just delete. I’ve also have gotten where they were taking games off that I know I did not delete and some that I did they would put them back on.. I knew they did it cause on a couple that I really liked was taken off. Here’s your reply, no the game don’t freeze. When I go to play it the screen deems to almost white ,then the game will come on. There is something wrong. All the games that did it I took off my iPads. I figured that I wouldn’t get a reply and it started to bug me a lot. There was like 4 games that did it. They have a habit of also not fixing the games. So that’s another reason I will not buy till they start learning to stop doing the people like that. But the screen turns almost white but I can play the game but like I said it bugs me alot

Please, tell us what do you mean by "turns white". Did the game free or something else?

Love this game I was playing and got to leave 2174 and it went off it will not let me go any further so I started over
Grany1

Hello! We are glad that you enjoyed our game. If I understand you correctly, then you have lost your progress in the game. Please tell me if you changed the device you are playing on?