Canopy - Parental Control App 4+

I am an adult using Canopy to block content from myself as I combat addiction. It does a good job blocking adult content online, and for that reason it is satisfactory. However, it also gets in the way of normal internet usage. Connecting to public WiFi in which a pop-up sign-in is required often doesn’t work. All kinds of non-explicit images, videos, and websites are either censored or block for reasons that I cannot decipher. Allowing certain URL’s doesn’t always work. The Reddit app is only half-functional as the search function is completely broken, and I often cannot vote, comment, or sometimes even open a post (pressing anywhere on certain posts does literally nothing, while other posts are fine). Canopy does not block content on the actual Twitter and Instagram apps—they instead have a proprietary version of these apps which don’t work smoothly. Many streaming services won’t work while connected to Canopy on the computer, including both Netflix and Paramount+. If I did not have the power through the Parent app to turn off Canopy for myself when I need to do a normal life task on the internet, I would have gotten too frustrated to continue using it. But for children up to teenage years, this does indeed block what it’s supposed to.

Hi there, thank you for your constructive feedback! We are working on making Canopy more comfortable to use for those suffering from addiction, and will be sure to incorporate your suggestions into our own notes.

A close friend approached me several months ago and told me he had sifted through various filtering softwares and decided Canopy was the best, and he asked me to manage his account as a parental account. It has worked well since then; I have no complaints, and neither has he. Due to some ongoing, unresolved technical errors with Covenant Eyes, another friend and I have decided to matriculate his account to Canopy, which we will be doing soon.

I am no expert, but as a layman in the realms of software and app development, I am impressed. Aside from adding specific websites to the “allowed” list and other activities like that, I have not had a single problem or error since downloading the app. I still have not explored the extended features, but the base product works very well and more consistently than other softwares I’ve used.

Unrelated to the software itself—I’ve gotten to know one of the lead staff for Canopy, and I don’t think I’ve ever met someone with quite the same combination of dedication to helping people quit porn forever and the forward-thinking drive to help them do it. I think Canopy is in very good hands going forward, and I will be along for the ride.

Thank you very much for the kind review. We will continue to build, as this is something we at Canopy are immensely passionate about!

I wish I could give this program a higher rating because digital protection is important to our family. The functionality leaves a lot to be desired. First off, websites that have no right being blocked are blocked, which I would have no issues with (better safe than sorry) except for the fact that even when I approve it through the parent app, it still won’t grant access most of the time. Sometimes it will grant access, but it doesn’t notify you (even though it says it will), and you only find out if you close out of the website and try again. We are a homeschool family and use the laptops for a lot of schoolwork-related stuff, and when we can’t access a website we need with a simple click of a button (as it’s marketed), it’s very frustrating.
Also, the VPN that Canopy uses seems to cause a lot of random issues on our iPads, to the point we had to uninstall the program. Once we uninstalled it from the iPads, they again worked as they should.

Hi there, I want to help you make the most of your Canopy experience. Please email me at hello@canopy.us and I will make sure to escalate this with our support team. Alternatively, feel free to call them at 888-820-1918 and they will be happy to help you with all of the issues you mentioned!