Canopy - Parental Control App 4+

I wish I could give this program a higher rating because digital protection is important to our family. The functionality leaves a lot to be desired. First off, websites that have no right being blocked are blocked, which I would have no issues with (better safe than sorry) except for the fact that even when I approve it through the parent app, it still won’t grant access most of the time. Sometimes it will grant access, but it doesn’t notify you (even though it says it will), and you only find out if you close out of the website and try again. We are a homeschool family and use the laptops for a lot of schoolwork-related stuff, and when we can’t access a website we need with a simple click of a button (as it’s marketed), it’s very frustrating.
Also, the VPN that Canopy uses seems to cause a lot of random issues on our iPads, to the point we had to uninstall the program. Once we uninstalled it from the iPads, they again worked as they should.

Hi there, I want to help you make the most of your Canopy experience. Please email me at hello@canopy.us and I will make sure to escalate this with our support team. Alternatively, feel free to call them at 888-820-1918 and they will be happy to help you with all of the issues you mentioned!

A close friend approached me several months ago and told me he had sifted through various filtering softwares and decided Canopy was the best, and he asked me to manage his account as a parental account. It has worked well since then; I have no complaints, and neither has he. Due to some ongoing, unresolved technical errors with Covenant Eyes, another friend and I have decided to matriculate his account to Canopy, which we will be doing soon.

I am no expert, but as a layman in the realms of software and app development, I am impressed. Aside from adding specific websites to the “allowed” list and other activities like that, I have not had a single problem or error since downloading the app. I still have not explored the extended features, but the base product works very well and more consistently than other softwares I’ve used.

Unrelated to the software itself—I’ve gotten to know one of the lead staff for Canopy, and I don’t think I’ve ever met someone with quite the same combination of dedication to helping people quit porn forever and the forward-thinking drive to help them do it. I think Canopy is in very good hands going forward, and I will be along for the ride.

Thank you very much for the kind review. We will continue to build, as this is something we at Canopy are immensely passionate about!

Am currently using the free trial provided, and as far as what they advertise, it's worked very well. There haven't been any glitches or bugs with the censorship itself so far, so it does what is shown. However, this app has drained my battery from 100% to 86% in only a few hours, just in the background. I have an iPhone 13 Pro Max, and I only opened up my phone a few times throughout this time frame, only to check notifications, and it's immensely frustrating to continuously charge my phone, which I bought for the sole purpose of a longer battery life. It is also horrendous to try and send photos through iMessage, and it's made me use more data and WiFi than I have before, even when streaming and multitasking. This app is great for those who just want a protection software on devices that are used in the house, but for others who have a busy life and are constantly on the go, this is a gruesome experience. One last thing. Because this is considered a VPN, and installs VPN protection on your phone, it is absolutely impossible to use within the workplace or schools due to their VPN blockers, and I'm pretty sure other places have implemented these as well.

Hi Mathew, we are sorry you had this experience with Canopy. Our tech support team can usually advise on matters of latency, and improve the device speed when it is being protected by Canopy. Please contact us at help@canopy.us or call 888-820-1918 so we can assist you.