Capital Blue Cross VirtualCare 12+

Capital Blue Cross

    • 4.9 • 4.1K Ratings
    • Free



The doctor will see you now (literally).
Meet with a doctor from the comfort of your home, or nearly anywhere else.
Virtual Care connects you to a doctor 24/7, no appointment necessary.

Get access to:*
Diagnoses and treatment plans from a board-certified medical professional
Answers to your medical questions

*If offered through your plan

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

What’s New

Version 12.19.000

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.9 out of 5
4.1K Ratings

4.1K Ratings

Senorita Sinus ,

So easy when you are sick

The questions before I saw the doctor are easy to answer and the virtual assistant did its job. I was done in less than 10 minutes. I can't drive to an urgent care in 10 minutes let alone the wait to see someone, grab medicine and come back home. This is so convenient when you are sick. My fiancée willPick up my medication and I will start treatment within the hour. Dr. Eisenberg was pleasant, efficient and got me through the session with ease. He didn't rush, made sure I was not allergic to the medicine that I knew of and allowed me to ask any questions when he was done. Way to go, Blue Cross!! This is why I stay.

Abcdfme ,

So easy to use and convenient

I have used this app twice now and I love it. I’m not one for going to the doctor so this is right up my alley. I love the fact that you can choose which specialist you would like to see. Both who I have seen were wonderful! Super friendly and informative and really made the whole experience very easy. Plus you can’t beat the cost for seeing a doctor from the comfort of your own bed.

lcs80 ,

Customer support? Where?

All over the app it’s says ‘if you can’t *xyz* then contact customer support’
Ok great but how? There isn’t much to the app. Where is the link to contact support? Am I missing it?
Also you should be able to message a provider in advance before your appt. there is important info or things that need to be explained or that needs to be in the hands of the dr before the visit at times. Especially in mental healthcare. Often saving everyone time and hassle.
Also please please don’t force logout every time I leave the app! It’s frustrating.

App Privacy

The developer, Capital Blue Cross, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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