Capital City Bank Mobile 4+

I use this app on a daily basis. Easy and smooth transfer of money between accounts. Easy way to monitor transactions and excellent response from customer service and security team catching fraudulent charges. They have saved me multiple times within this year as soon as a suspicious charge has taken place. Extremely thankful for Capital City Banking and their mobile app platform.

I like the app but there are a few problems:
• when transferring money between accounts, it does not show the current balance on the accounts... it has been showing the same balance for me for the past few months and I’ve made quite a few transactions and deposits
• text alerts don’t work! I’ve signed up twice and it does not tell me anything, ever
• when using mobile deposit, it took me a few times of trying to post the check to have it go through. It said there was no endorsement detected but my signature was there and very clear
Other than that, transactions show up immediately and balances on accounts are accurate.

Not happy with the monthly service charge. I usually carry a balance of $1000+ per month in my checking account. Therefore the bank is earning money on my balance. There are times I start out with 7-8 K per month before paying bills too. I think checking accounts with higher balances shouldn’t have to pay a service fee or charge. My friends and myself have never experienced service chargers for checking accounts.
Everything else is fine with my checking account.