Carbon: Secure banking & loans 4+

Transact. Pay Bills. Save‪.‬

Carbon Finance and Investments Limited

    • 4.3 • 1.7K Ratings
    • Free

iPhone Screenshots

Description

Access a variety of banking services, from high-interest savings to instant short-term loans for your urgent needs. Open a Carbon bank account in minutes and start living a better financial lifestyle.

SPECIAL FEATURES
* Get loans ranging from ₦1,500 to ₦1m(Nigeria) and Ksh 500 to Ksh 30,000 (Kenya)
* Make repayments over a maximum of 64 weeks.
* Interest ranges from 1.75% - 30%, with an equivalent monthly interest rate of 1 - 21%.
* Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs.
Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000.
Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs.
Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000.
* Flexible tenors from 1 month to 6 months with the ability to make early repayments at any point in the tenor.

SEND MONEY FOR FREE
Transfer funds to any bank at no extra cost, 30 times a month. It’s the highest around and our customers save N1,500 on transfer charges every month.

SAVE WITH HIGH INTEREST
Don’t just keep your money in the bank. Create a savings plan and start earning up to 15% interest on your funds when it’s time to withdraw.

SHOP NOW, PAY OVER TIME
Buy items you love and need the most and pay in small, equal installments, at 0% interest.

RECEIVE CASHBACK ON LOANS
Apply for up to N1 million and receive funds in your account within minutes. You also get up to 30% cashback on your interest when you pay in time.

GET A CARD YOU CONTROL
The Carbon Visa card is your passport to freedom and security. Spend as you please on both online and offline channels. Freeze your account from anywhere if you notice irregular behavior. Set spending limits across channels.

SAY GOODBYE TO QUEUES
Request a Visa card with just the tap of a button on your Carbon app and it would be delivered to your doorstep anywhere in the country.

INSTANT REVERSALS
No panicking with a Carbon bank account. Receive instant reversals whenever transactions don’t complete.

GET IN TOUCH!
Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!

What’s New

Version 3.3.7

We have a few updates for you. Here are some of the things you’ll notice.

What’s new?

* You can now view when you have a loan offer is available from your home screen.

* Don’t like a loan offer? Just click “No, thanks” on the dashboard and we’ll take you back to the offer page. All we ask is that you tell us why, so we can create a better offer just for you :slight_smile:.

* After a successful transfer, you can now tell us how you feel. Rate us, so we can better serve you.

* You can now add next of kin to your profile section in the app.

* We’ve improved the onboarding process and made it seamless. Invite your friends to download the app so you can see what we’ve done. You are welcome!

* Various bug fixes and performance improvements.

Ratings and Reviews

4.3 out of 5
1.7K Ratings

1.7K Ratings

Bobbybrown007 ,

Loan Increments

I should have given you a five star rating but I’m not satisfied with the way you reduce your loan amount every time I make a repayment.
Your system is supposed to be designed to increase the loan limit if repayment is made and if a customer is never late on payment, but instead it’s keeps reducing.

I have been on this app since Feb 2020 at a point my limit got to 50k but after that reduced to 30k and it kept on reducing without any issues on my account. Have never been late on a payment.

I recently paid back in full my payment which was supposed to be due next year February hoping to get a higher loan only to be awarded with 4K
It’s not speaking well of your app.

I use other app and I know how the limit works and keeps growing with each repayment made. The issue is if you don’t apply for that 4K a new loan won’t be available it’s not ok
I applied for loan to get a good amount not 4K or 10k like you approve.
Have written to your customer service but nothing has been done on it and I’m also sure some of your customers are not happy with that as well
Please work on it to have better customer service and clients too.

Developer Response ,

We are really sorry to hear this. Please send a mail to customer@getcarbon.co to enable us look into the issue in order to assist you.

MazikeenDave22 ,

My Review

I would like to come back here and give a five star rating but I took a loan sometime ago and paid though I was late on the payment because I tried finding the account for weeks but it wasn’t going through which was why I was late on the payment, I was still able to pay it later and then I tried applying for another loan and I kept receiving replies of we’re sorry continuously, I’ll come back and give a five star rating if the issue is resolved.
Thanks.

Developer Response ,

Kindly reach out to us via the support option on the app by following these steps; select "Account" at the footer on the home page, choose "Support" and select "Contact customer support" to enable us address your concern.

therealmomis ,

Frequent issue unattended to.

I’ve been enjoying carbon, not until I find it difficult to log into my account. Actually I Mistakenly pressed on forget pin while trying to use Face ID .
I was told to enter my phone number and pin which I did . I expected the OTP to pop in my inbox . After several attempts over 24 hours I did not get any OTP. I sent a mail concerning that, yet still same result . I was told to check my line maybe it’s on DND which might be be cause of me not getting the OTP . But yet it’s the same thing . Till now I couldn’t log in to the app. And I’ve been stranded for days . Because I did not have access to my account to make any transaction.

Developer Response ,

Hi! We sincerely apologise for the unpleasant experience. Kindly contact us by raising a support ticket from the app by clicking the '?' icon on the landing page. You can also send a message to us via this link: https://ng.getcarbon.co/contact-form.html to enable us to assist in rectifying the issue.

App Privacy

The developer, Carbon Finance and Investments Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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