iPhone Screenshots


The Carbondale application makes reporting non-emergency issues easier than ever. The Carbondale app is a quick way for the residents of Carbondale, Illinois to report non-emergency issues throughout the City and community. The Carbondale app allows residents to report issues using their smart phone or tablet instantly when they discover them. Residents can take a photo of the issue and send it along with their report. The location of the issue is also sent by using the GPS capabilities of their device or by manually entering an address. Whether it is pothole, street light, sidewalk, sign, tree or other issue, use the Carbondale app to notify the City and keep in touch with the progress of the work!

What’s New

Version 5.6.0

Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

Tomatodeer ,

Needs improvement and involvement

Need to advertise this app locally. Design is not appealing- looks BORING. Needs a social aspect too- maybe a forum or discussion option.


City of Carbondale, Illinois
45.5 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Filipino, French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Tagalog, Traditional Chinese, Vietnamese

Age Rating
Infrequent/Mild Mature/Suggestive Themes


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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