Card Suite Lite 4+

I have an iPhone 14 Plus and my software is updated. The app has the latest update available in the App Store and yet I go through the task of putting all of my information into the application during sign up and for some reason, it gets to the last page and then says there is an issue connecting to server and try again.
I have tried time and again and to no avail.
This is so terrible!

Dear Tabikell,

We’re sorry to hear you’re experiencing issues with the app registration. We suggest to update the app. If the issue persists, please get in touch with your financial institution so that they may submit a ticket to us for assistance.

Thank you,
Card Suite Team

The only complaint I have it that the facial recognition doesn’t work if you have been out of the app longer than 1 hour. Facial recognition should work regardless of the last time you used the app if that is how you setup your login preference. I have the iPhone 13 and all of the other features work fine. Transaction alerts, change of password, showing of transaction history, and how much I have spent works fine.

Dear Eric4wheelin,

We’re sorry to hear you’re experiencing issues with facial recognition. You can try updating or reinstalling the app. If the issue persists, please get in touch with your financial institution so that they may submit a ticket to us for assistance.

Lastly, we are happy that you are able to enjoy the other features. We really appreciate your feedback.

Thank you,
Card Suite Team

Not receiving OTP on iPhone 15 pro updated to the latest iOS version. Did everything on my end.

Dear skoobz83,
We’re sorry to hear you’re experiencing issues with OTP. We suggest to update the app to the latest version. In case the issue persists, please get in touch with your financial institution so that they may submit a ticket to us for assistance.

Thank you,
Card Suite Team