iPhone Screenshots

Description

Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and recharge your mobile balance all with online payments.

With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.

Here’s a sneak peek of all the services waiting for you *

Car
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!

Food
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.

Shops
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places.

Delivery
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.

Careem Pay
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!

At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap. They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you. In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.

* service availability varies per location

What’s New

Version 11.23.0

Thank you for using Careem! We update our app regularly to simplify your life and help you get your everyday needs sorted in one place.
Book a ride, order food, shop groceries and more, in addition to sending and receiving credit - all in a few taps.
Everyday life, made simple.

What's new?
• Search improvements
• Translation updates
• Bug fixes and performance updates

Enjoying your Careem app? Share the love with a positive review, and help us simplify even more lives across the region!

Ratings and Reviews

4.6 out of 5
91K Ratings

91K Ratings

musaed m ,

Untrained drivers

Long time ago,I aske for Kareem taxi to pick me from home to drape me where my car Maintenants carage. I picked a driver 3 minutes from my house , it took him 15 minutes to reach my house
Any way he took me to where I went to go but instead of charging me only my target cost he added the time he couldn’t find my house even though my address is very easy. Any way I gave him only what the intiinal cost plus tips he was not happy and start shouting . Tow day ago again I asked for Careem again he keep asking me where do I want to go I told him I send you the adrees he took me from wrong road I told him why he said I am sorry just lost. When we reached distanation the charge was arround 1.6 kd I gave him 2 kd and told him keep the chang but he surprised me asking for another 1.5 kd I asked him why he said that what you didn’t pay a long time ago
To make a long story short this buisiness I don’t think you company know all about it the taxi driver was again shouting like if I am a theif
I realy whant to know you opinion and reaction
Thank you

Developer Response ,

Hi there, Musaed!That doesn't sound right! Can you give us more information at https://help.careem.com/hc/en-us/requests/new so that we can investigate?

MissJubilee ,

Everyday reliable

The app works well and I’m grateful to use it many days of the week. Sometimes there are issues with the map, especially trying to get a driver to pick me up at the university (it takes them to gates that aren’t open and bypasses gates that are). And sometimes the estimate for how far away drivers are is very inaccurate when compared with the wait time once you order. But those are probably out of Careem’s control. Mostly it works as well as I can expect. There are just two little things that are the main annoyances with the app.

First, after you select your location and destination, you tap “go” but it doesn’t actually call the driver. You have to also tap “Yalla.” Several times I have thought I ordered and went to get my abaya on, then found a couple minutes later that there was no car on the way yet. If the car size is called “go,” then please put it back on a drop-down menu instead of putting it on the big green button that used to be the “yalla” button.

Second, once I actually “yalla” and a driver accepts the ride, the notification that drops onto the top of my screen, covering my clock, tells me what time the driver is expected to arrive. I have to swipe it up to see my clock and then do the math to figure out how far away he is. The notification used to say how many minutes until arrival. That was much more useful in deciding when to begin the process of abaya, mask, hijab, shoes, purse, backpack, and walking out of the house.

Developer Response ,

Hi Jubilee, This is Huda and I am here to help you. First of all thank you for recommending our app but at the same time we are sorry to know about the loss of time as the captain failed to reach at the right location several time. Please drop us an email at apphelp@careem.com or visit our website www.help.careem.com addressing to my name and we will definitely try to resolve the issue.

junmcab ,

Bad behaviors of a lot of Captains

I am a regular customer of Careem, yet lately I have experienced aggressive and rude behaviors of the drivers. Some drivers refused to listen to the customers and just follow what they wish to do, which makes me feel so unsafe during the trip. I have reported these kinds of incidents, but still I have encountered bad behaviors of the drivers from my other trips. I don’t think Careem is doing actions for these kinds of reports regarding their captains’ bad behaviors. One incident is a driver, named Belhassen A., dropped me in the middle of the road near a roundabout, and aggressively wants to push me out from the car, showing his anger issues. I was worried for my safety. Would that captain and Careem take the responsibility if anything happens to me when i am left in the middle of the road with a lot of cars passing by? Are the passengers not allowed to ask requests to the captains during the trip? If this kind of behaviors of a captain happened to me, pretty sure it could be done to other passengers as well. I don’t think Careem is doing much training professionally for their Captain’s behavior, because it didn’t only happened once but a couple of times. Other drivers are not strictly compliant with the Covid protocols as well, and some drivers gets mad if you will remind them to wear a mask.

App Privacy

The developer, Careem, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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