CareFirst Video Visit

The doctor will see you now.

See a doctor anytime on your phone, tablet or computer. CareFirst BlueCross BlueShield Video Visit allows you and your family members to connect with doctors whenever and wherever you want. Board certified doctors with an average of 10-15 years in practice are available 24/7 without an appointment!

Have a question to ask a doctor? Get the care you need quickly for health concerns including:
• Bronchitis
• Cough
• Sinus infection
• Sore throat
• Urinary tract infection
• Vomiting
• Diarrhea
• Fever
• Pinkeye
• Sprains and strains
• Cold/Flu
• Respiratory infection
• Headache

Just choose the type of visit you are looking for and select a provider. Depending on your situation, the doctor may diagnose, prescribe and suggest follow up care when appropriate.

CareFirst takes your privacy very seriously. Your online doctor visit is secure and complies with all federal and state laws for patient privacy and confidentiality.

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What’s New

Version 11.4.301

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.7 out of 5
163 Ratings

163 Ratings

Mabnng ,

Easy! Knowledgeable! Convenient!

I have my two kids home from school and I wouldn’t be able to make a doc appointment without finding a sitter. I know I have a simple infection that just requires an RX. Connected quickly and easily. Was able to choose my provider. Was very thorough. I will definitely use again any time I able unable to get to my PCP. I don’t feel it replaces face to face care, but supplements it.

Kathy Petro ,

Kathy P.

I just saw a doctor via video for conjunctivitis and the experience was wonderful! Doctor was very knowledgeable, thorough and personable. I only had to be in the “wait room” for about 1.5 minutes. It saved me a 40 minute drive each way to see my primary. I will definitely use this format again. Thank you Care First!!

Over this trash ,

When it works it’s great!!!

I have CareFirst for my medical coverage so you would think their own Video Visit app would be able to consistently ascertain that I have a $0.00 copay for this service but 7 out of 10 times it tries to charge me the full $49 fee only to have to fight for reimbursement. Get your act together. It doesn’t exactly spark confidence when you encounter a company in which it’s own 2 hands aren’t communicating with each other effectively.


CareFirst BlueCross BlueShield
174.8 MB

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2016 American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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