CareLink™ Connect US 4+

Name: CareLink™ Connect US
Rating: 2.8 (55 reviews)
Author: Medtronic, Inc.

Medtronic, Inc.

- 2.8 • 55개의 평가

- 무료

설명

Now you can follow up to five people simultaneously. Right on your phone, The CareLink™ Connect app provides an easy way to view the sensor glucose levels of a person with diabetes using some Medtronic devices.

When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump or Continuous Glucose Monitoring (CGM) system information.

To remotely access sensor glucose levels or pump system information, care partners need to install the CareLink™ Connect app on their smartphone. Additionally, the person with diabetes must have a compatible MiniMed™ insulin pump or CGM connected to the CareLink™ software through the corresponding patient mobile app. For more information about the CareLink™ Connect app, please visit medtronicdiabetes.com or contact a Medtronic representative.

IMPORTANT NOTE: For real-time updates, the app must consistently receive data from the CareLink™ server, while the insulin pump or CGM system must continually upload data to the CareLink™ server. The CareLink™ Connect app exclusively supports the MiniMed ™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps. To find a list of compatible smartphones, please visit medtronicdiabetes.com/app-check.

The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitor) data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.

CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.

This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Please note that this app store should not be your primary method of resolving technical or customer service issues. To ensure the protection of your privacy and personal information, as well as the prompt resolution of any technical or customer service problems you encounter with any Medtronic product, we kindly request that you contact Medtronic's 24-Hour Technical Support line.

Medtronic is committed to addressing customer complaints concerning our products. If Medtronic determines that your comment or complaint requires further attention, a member of our team will make an effort to contact you in order to gather additional information.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. ™*Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

2024년 3월 19일

버전 3.2.1

Thanks for using the CareLink™ Connect app! This release also brings general bug fixes to improve user experience and product performance.

2.8/5

55개의 평가

Very Frustrating - Questionable Use-case

As the adult child of a long-time Medtronics pump system, I’ve been on the app since original launch.
Apart from specific app issues (below), I question the value and purpose of the app and have come to believe it creates a false sense of security. we’ve come up with elaborate protocols for what to do if he does not respond when I get an alert. However, simple things like not having a good mobile signal have caused escalations. My being on the app gives the feeling of security - that I’m watching and can actually do something in an emergency -but I now seriously question that premise. Medtronics is totally useless as to user guidelines taking no ownership for how it should be used. Have a serious talk with your family about how you will use this before starting - what are you going to do if you get an alert at 2 am? And still be prepared for frustration and stress.
As to specific app issues:
It seems like they’ve finally fixed the “remember log-in” problem. I have the app set to notify me if my father doesn’t clear an alert within 5 minutes but I still get notifications even when he has cleared his alert within the 5 minute window. Makes no sense. Also, the app repeatedly changes my notification settings, most annoyingly, turning on the “repeat warning” feature. Weird but true.

Cool data features but frustrating for use

The data on the app is wonderful, but you have to re-sign in all the time and no Face ID features for quicker log on. I’ve had to re-sign in 3 times in 12 hours- same with another follower for this connection.
The security settings are too extreme for accessing time sensitive access on your diabetic connection. Had the dexcom app for years- not as much detailed data but it was so much friendlier for ease of use. Potentially exploring using dexcom 7 vs guardian just to have an easier app to use.
Please, please, please have a “remember me” or “stay logged in” option to check for being able to quickly monitor your connections numbers and data.

T1D-MammaBear

This app was great in the beginning but it recently stopped sending my phone alerts! If I don’t manually check the app I have no clue what my son’s BG is. I get this when I click on the alert icon “Notifications are disabled. Tap settings to allow notifications “ When I tap it takes me to the Siri settings for the app with Zero options for notifications. Also there is no settings in notification and it does not appear in celular app refresh settings. Also it has always lagged about 10 minutes from my sons actual info.

I'm sorry to hear this. Our technical support team would like to see if they can help. Please give them a call at 800.646.4633 option #1, at your convenience.

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Medtronic, Inc.

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131.4MB

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호환성

iPhone: iOS 14.0 이상 필요

iPad: iPadOS 14.0 이상 필요

iPod touch: iOS 14.0 이상 필요

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