CarGurus: Used & New Cars 4+

3.16 Fixed

3.15 app update: The latest update messed up the app experience. Now, the app clears/removes all filters of the saved search. Here is a detailed example. I started the search, selected a specific trim, features, year, location, and history, and clicked save. The next time I use the saved search the app automatically clears all filters and says that couldn’t find anything. Forcing the user to do a new search with the same parameters/filters. Update (16 May 2024): Issue fixed... Filter Options are back to normal. Thanks! Update (10 May 2024): The “Vehicle History” filter options are available when conducting a new search. However, it disappear when saving the search, forcing the user do a new search to filter unwanted vehicles. Original post (7 May 2024) With this update (3.14), CarGurus removed the most critical filter: The option to filter the Vehicle Condition, History, and Title. So basically, they took away the consumer's ability to filter the results to remove vehicles with Frame Damage, Accidents, Theft History, Salvage Title, etc., making our search unpleasant. Please add it back to the filter options…

We'll look into this issue for you. Please send us a note at feedback@cargurus.com so that we can follow up.

I HATE that when I put in a certain mile range to look at cars in, I get cars outside of that range that are in Texas or Florida. I understand they will ship/deliver a car, but any dealership will ship a car . I want to only look at cars that are in my search radius. If CARGURUS is going to continue to do crap like that there needs to be a filter option where I can select it to not see those cars. The app can be kind of spotty at times, but like I said I do use it A LOT. I hate that when you select a car to look at, the “All Results” button to go back to the list of cars is right underneath the CARGURUS home button, which when you hit it by accident sends you back home and refreshes your filters you used to search for a particular car. That can be very frustrating when you select 4or 5 filters and accidentally press the wrong button bc the back button is so small and I have to start all over. Hope y’all take some of these thoughts and improve your platform. I have bought and sold cars from y’all, and anything to make it better is a win for everyone.
Thanks

Hi there! Thanks for reaching out, and apologies for any confusion. To remove any cars that can be shipped to you from out of state, simply tap “Filter Results” at the top of your search results page. Then, select “Delivery” from the menu and tap “Hide delivery results.” Still having trouble? Give us a shout at feedback@cargurus.com.

I’ve been shopping for the right used suv/truck for over a year now and Car Gurus is without a doubt the best place for not only searching but also comparing vehicles. Their search filters are superior to any other platform. Even direct buy competitors don’t come close to the number of filters that Car Gurus has for shoppers. I honestly couldn’t think of a filter that I’d want to search for that Car Gurus doesn’t have already. The east of searching and filtering is also unparalleled. The user interface is simple and easy to figure out. And talk about fast. The speed at which you can search for a vehicle makes it so useable is one of its strongest features. The number of vehicles being posted is also superior. I’ve rarely, if ever seen a vehicle on another app that I hadn’t already seen on Car Gurus. Recently I’ve started to use the save function as well and have found it to also be very convenient for making comparisons.

Thank you so much for your 5 star rating and review!