Connect immediately to a Atrium Health medical provider for a live healthcare visit via your mobile device, 24 hours a day. A Virtual Visit makes receiving care for common ailments affordable, convenient and fast.
Live video visits, with secure messaging features
Board-certified physicians, licensed physician assistants and nurse practitioners
Prescriptions as appropriate
Direct link to Atrium Health’s electronic medical records
Online credit card payment
If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
Ratings and Reviews
Helpful to decide if I need an ER visit.
This was helpful and convenient last weekend. And tonight I couldn’t make up my mind about going to the ER in follow up with a possible spider bite. I have an appointment with my primary in the morning but had friends tell me to go to the ER. The doctor here went over everything and told me what symptoms would require an ER visit. Since I have to meet a high deductible and have no fever I wanted to make a wise decision and not delay care if necessary. The provider was able to help me make a decision. He increased my antibiotic and told me if I don’t develop fever I can see my primary tomorrow. All my visits to Virtual Visit have been wonderful!
Great app with a few glitches
Overall, this app is fantastic! Do yourself a favor and be prepared. Take your temperature if possible, take a picture if you have a rash, etc., have all of your meds ready, and know the address of your pharmacy. My biggest complaint is physician follow-up. My insurance wouldn't pay for a mega pricey face cream, and my pharmacist was unable to get a response from the doctor about a new med. However, if you need something simple like an antibiotic, this is a great way to see a doctor in the comfort of your own home. The app has it's moments, it couldn't find my location to find my pharmacy, and it's currently telling me that I'm missing an appointment, but I'll take that over dragging myself to the doctor any day of the week!
I made an online appointment. I filled out information about name, age, symptoms (what I thought I had) It took only 15 minutes to connect with doctor. Doctor polite but when I told him the same exact thing I wrote in my request for FaceTime appointment, he told me he could not treat me because of my age. He said I needed to go to urgent care face to face. I was charged for this conversation and charged for face to face visit. Why would anyone want to pay for 2 doctor appointments when you don’t have too? From reading my reason for visit, they could have simply said we can’t treat help you please make an appointment with your doctor but instead they took the appointment, talked with me for 2 minutes only to tell me to go see a doctor in person and charged me.
I suggest you cut out the middle man so you don’t waste your money and just go to urgent care if you need to.
Developer Response ,
Please contact Telehealth support at 844-556-6736 so that we may obtain your information and help resolve this concern. Thank you.
- Carolinas HealthCare System
- 142.8 MB
Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Infrequent/Mild Medical/Treatment Information
- ©2016-2018 American Well. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.