Carrier 360 by J.B. Hunt 4+

Here’s something that’s been truly bothering me using this app. And it’s a vexing issue: You look up a load based on a set of criteria. 100 loads come up. As you’re scrolling down you put an offer on, let’s say, load # 53 on that list of 100 load displayed. Once done instead of the app taking you back to where you left off on the list, that’s on load #53 where you made an offer so you can continue scrolling down the remaining 47 loads it instead takes you back to the beginning that’s starting back to load # 1. That’s time consuming; vexing and unnecessary.

Furthermore, We have this app and it’ll be nice to make adjustments so all detention time can be dealt with within the app. 2 weeks ago, I make a request for detention pay for 8 hours and do everything that’s required but forget to put the in an out time on the BOL and I get denied detention payment. How’s that’s fair? How’s that even right ?

And while on your app, I couldn’t write a feedback in the feedback section of your app. Had to do it here 🤦🏾‍♂️
Wouldn’t it be nice to do it directly within your very own app ?

Edwile, thank you for your feedback. We frequently update our application to improve speed, functionality, and overall features. We value your feedback and welcome any ideas for improvement. If you need assistance, we are here to help at 844-252-1793 or 360carriersupport@jbhunt.com, Mon.-Fri. 7 AM to 7 PM (CST).

I really do t know where or they get there numbers but when you put in an offer they will counter with a lower offer and the if you lower ur offer it gets much lower that tells you that it doesn’t matter what carrier you are we’re gonna take it and if you want it it’s at what we want to pay nothing more than just GARBAGE 🗑 yeah the app part is a novel idea but there’s others with apps and there not that big off a swindlers and deceitful as this app and the company behind it. And you get them them on the LIES because they’ll post a load on their app that’s 50% CHEAPER!!! and on the DAT load board has the same load from them at a price slight higher rate if I could put pictures on here I would so anyone with this would stay away.

As per there RHETORIC it’s the same as everyone’s —( THEYRE ALL SORRY THEY UNDERSTAND THEY ALL APOLOGIZE BUT NO ONE DOES S💩T ABOUT AND NO ONE WILL. Keep in mind a load post on the board was at $1200 and on there app was at $620 u can do the math = $580 in there pockets.

Machinedevils, thanks for taking the time to share your feedback with us. We are sorry to hear that you aren’t seeing the rates you’d like and we’d be happy to talk with you more. Please give us a call at 1-833-211-4392 to speak with a member of our Carrier team. Thank you

I’ve been using the app now for a while and I must say it’s one of my faves, no doubt! The negotiation for loads could be a bit more realistic due to the rushed delivery times or the weight and slow/dead states etc.. Also, the load info should be a little more detailed, the weight and dates for pick up and delivery times a little more accurate would help very much. Instead, sending questions on a certain load just takes more time. All in all a great App! Hope to see more competitive market rates.👋

Layla Trucking, thank you so much for your feedback! We are constantly making updates to the application to improve speed, functionality, and overall improvement. If you need assistance, we are here to help via phone at (844) 252-1793 or email 360carriersupport@jbhunt.com. We are available Monday-Friday 7:00 AM to 7:00 PM (CST).