Carro Home 4+

Sign in page does not work. Verified user name and password and the app does not move forward in the sign-in process. Now I cannot access my fan controls. Please fix.

Edit/Update:
Found a solution, press forgot password and change it. The App then allows you to sign and view your products.

(NOTE:This is a Chinese Company!) I bought the fan for the sole purpose of being able to use the handheld remote control to start and stop it and turn on and off the light. I don’t sit real close to it so every time I would have to get up if it was a regular fan to turn it on and off. However, the remote control does not work, unless you are standing within 2 feet of the device - the fan, the light. That means in order to make it work when you’re sitting far away, you really need to have the app. But if you’ve read the privacy policy on the app, you’ll see that it is super super invasive. By the time you get done, they not only know where you live and your address, but all your emails, your friends, your IP address, your net work name, and most likely they would even be able to get your password from the looks of it. And of course they have a lot of clients they sell all this information to. And you can’t deal with them directly, you have to deal with the clients and tell them you don’t want them to use your information. There is NO REASO they should NEED all that info.

My daughter installed this in my bedroom, as I need a fan to sleep. It’s the perfect size and the I love being able to control it with my phone. I’m the laziest person alive, and apps that work perfectly are my life.

Only complaint I have is that the remote only works from one angle and height, which I’m not worried about because again, I use apps for everything.

Love the fan and the app!