Carroll EMC 4+

The Carroll Electric Membership Corporation

Designed for iPad

    • 1.9 • 23 Ratings
    • Free



Our mobile app is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, and stay connected with us via Facebook and Twitter. Nearly everything you can do from our “Member Service Portal” can now be handled instantly whether you’re at home or on the go.

What’s New

Version 1.637.0039

- Bug fixes and performance improvements.

Ratings and Reviews

1.9 out of 5
23 Ratings

23 Ratings

Kellystg ,

New app is terrible

While the old app was outdated, at least it worked and was straightforward. I’ve had nothing but problems with the new app. I logged in a few weeks ago and selected face recognition. It crashed. And then continued to not load and immediately crash when trying to open the app. I called customer service and the first person I spoke to made me feel like it was my problem and I should figure it out. The second person tried to replicate my issue, and found that the app also consistently crashed for him when he enabled face recognition. Fast forward a few weeks and I couldn’t even log in using a password, it kept giving me an error. I went online and changed my password and was able to log in. In the previous app, I could put in a dollar amount to reload my account, but it’s not working on the new version of the app. And it’s unclear how to do so. If you’re going to roll out an entirely new app, A) make sure it works before you roll it out, and B) maybe offer a tutorial if everything has changed!

GavinsMommy53017 ,

Even worse

The new update no longer sends notifications to my phone. I’ve told customer service, but they were no help and could only offer turning all alerts on and off.

bfannon ,

Face ID not working

The new app looked great…until I enable Face ID unlock. I got pit into an endless loop where the the app tries to unlock showing the login screen at the same time and the shutting down completely.

App Privacy

The developer, The Carroll Electric Membership Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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