Hey Cars.com Fans!
We’ve continued to find ways to make your car shopping experience better & faster, while squashing a few bugs.
Please let us know what you think!
The Cars.com Mobile App Team.
Ratings and Reviews
When it works, it's great! Too bad it only works about 10% of the time. Crashes more often and works more slowly than any other app I have ever tried. Maybe the volume of information they provide is just too much for my little phone to handle.
UPDATE: Not sure whether it was an upgrade to the software, or the fact that I got a new phone, but for the past several months (other than having the app freeze when you first open it, presumably while it is connecting to the remote servers) there has been no instability or any other issues. So, to quote myself, "When it works, it's great!"
UPDATE 2: Really wish they would re-develop the app for iPad. Nice that the old version still functions. It’s just kind of odd to view because the iPad version looks as though you have set your phone on top of your iPad screen.
Developer Response ,
Hi Nobellnate, thank you for taking the time to review the Cars.com App. We appreciate all the feedback. Here are a few things you can do to make sure your app is working at it's peak. If you don't have the most recent update, check your app store to update. If you still notice any glitchiness, try deleting the app and adding it back in. This fixes any type of issues related to cache. Let us know if this was helpful. Also, we understand the frustration for the iPad, but at this time we have no upcoming updates, but we will keep you and all our great iPad users in the know soon as we do. Thank you and have a great rest of your day!
The ups and downs of ever changing software!
I use this app daily for the past 6 years. I’ve seen it improve to the point of being a useful tool and then it goes the wrong way. I’m wondering if they are using a different software company? Anyway the most effective tool for me is the filter/features after defining the make and model. Currently the most popular vehicles in the US are pickups, SUV’s and crossovers. The software does a pretty good job on SUV’s and crossovers. However, on pickups the features options available are missing some very important options. First, on half ton pickups we need an option of long or short bed. For example, the f-150 crew cab can be configured in 5.5 bed or a 6.5 bed. If I want to find a 6.5 bed, I’m SOL and will have to look at every single truck to find the few 6.5’ beds out there. It would also be nice to specify max trailer tow options or max payload options. These are important options and should be part of the options list.
Developer Response ,
Hi BLT41567! Sorry to hear you feel this way. All updates to the Cars.com app are done in-house, so we love hearing feedback from our users on how to improve it! The issue of duplicated MSRP has since been resolved, and you should now be able to see all prices from the search results page. There are currently no plans to return the images to their previous size, but it's definitely something we can consider. As far as the F150's, we are constantly working to improve the data quality and accuracy for the listings diplayed, and hope you'll have a better experience with this in the future. Please let us know if you have any other feedback, and thanks for using Cars.com!
Devs, when you select multiple features, it treats it as an OR operator instead of AND. That means that searching for cars with heated seats and a moonroof actually returns more results than if I just search for cars with a moonroof, since searching for both will return any car that has heated seats OR a moonroof. It doesn't work this way when using the website so I assume this is a mistake with the app. Also, it becomes more difficult to specify price as a filter after the initial search. While these bugs make the app less usable, it's overall much better than other apps. Not just because of better design but saved searches, alerts, and filter by auto-emergency braking are hugely helpful features that I haven't found elsewhere.
With Family Sharing set up, up to six family members can use this app.