CarShield Mobile is designed for contract holders to be able to view details of their contract through their mobile device. Application includes information for claims, roadside assistance and customer service for when you need it most.
-New rewards added
Ratings and Reviews
Read the contact and as about manufacturers maintenance.
The only good thing about this service is that you feel security in that your car will be token care of.
I believe that’s where they get people who doesn’t know car that well.
Like they want the car to break down on you so they can help your car get the service your vehicle needs but they won’t if you don’t do maintenance.
Why say “ $100 down is all you need we handle the rest.” End quote
When so many little things in the contract prevent you from helping people like me that needs a car to commute.
To be honest I feel hurt, I feel betrayed, and I feel stupid to trust CarShield.
I gave you 2 stars because of the security of thinking this company will help me through my hard time with “$100” down. Turns out CarShield is grate at marketing and taking your money NOT TO HELP.
Thank you for showing me don’t trust a commercial that shows on reruns of Murray .
Terrible! Delayed Response for More Money!!!
I had this extended warranty for my 2007 Jeep Cherokee starting November 2021 to May 2022. When the engine gave out, the auto shop called American Auto Shield with CarShield under the power train package & heard nothing back for about 2-3 months. I called & did not get passed customer service rep. When I asked to speak to the adjuster, I was told the adjuster only speaks to the auto shop. The auto shop called numerous times & could not reach the adjuster. Two adjusters had to visit the car in the shop with no word back for weeks about if the vehicle was covered. After a few months paying around $200 monthly, they decided they would not cover the engine cost over a ridiculous reason for the engine giving out; all because of some dirt. The adjuster reportedly left notes for the customer rep, but I was never reached out to. Only that the photos sent by the auto shop were unclear; not the photos were blurry or it needs more lighting just it’s unclear. It felt like after everything was provided to them, they were trying to find any reason not to cover the expenses for you.
- Lack of proper communication & documentation of client notes in their recorded phone calls for training and quality assurances.
- DO NOT fall for!! Spend your money elsewhere!!
CarShield Roadside Service, Worst I Have Seen!!!!!!!!!!
On Yesterday evening around 4:40pm, I call roadside assistance for help to recharge my car battery. It went great, they responded within 15 minutes. But, That didn’t solve my car problem. So I called at around 5:52pm for tow service and I requested a flatbed tow truck for my type of car. I was told someone will reach out to me with information on the tow service, never happen. I then called back at 6:15pm and was told my tow service was being worked on and someone will call me back with all the information. No one called, so I call back again ,and requested a flatbed tow truck, and about 45 minutes later, a different type tow truck came out I asked the driver what happen to the flatbed tow truck, he just put his truck in reverse and drove off. I then called back and asked what happened, and was told I should be lucky to get whatever came out to tow my car, and it was late most of the tow truck service were closing and it going to be hard to find someone to come out and tow my car. I was then made to feel like everything was my fault. It wasn’t until 11:43pm, that a flatbed tow truck came out to tow my car home. And on top of that I had to pay a out of pocket fees. CarShield Roadside Service Is The Worst EVER!!!!
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- CarShield LLC
- 37.7 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2021 CarShield LLC