Carvana is the first end-to-end online vehicle retailer. We have over 15,000 meticulously inspected and photographed vehicles in our owned inventory. See every detail before you buy.
Search cars for sale, get instant financing terms, then buy online and track your delivery. Delivery is free in our growing list of local markets around the country.
Need to finance your purchase? Carvana works with all types of credit. Upgrading your ride? Get a firm trade-in value in minutes.
All purchases are protected by a 7-Day Money Back Guarantee. If you don't love your new car, we'll come pick it up and bring you a different one or provide a full refund.
Need help? Carvana’s customer support is available seven days a week. Give us a call at 800-333-4554 and we’ll help you through every step of the process.
With the Carvana app, you can:
Buy Cars Online
• Select from more than 15,000 vehicles
• Schedule delivery straight to your driveway
• View and reschedule your delivery date
• Track your car’s delivery all the way to your door
Finance & Trade In
• Get instant financing terms
• Value your trade-in in less than 3 minutes, with no photos or inspection required
• Make auto loan payments—manual and auto pay options available
• View your auto loan details
• Get notified if there’s a recall on your car
• Get all the information about your warranty or vehicle protection plan in one place
Buy online. Get it delivered. Love it or return it. Download the Carvana app now and discover the new way to buy a car today.
• Track registration and plates for your purchase
• Book vehicle service and repairs
• New and improved loan management
• Support for multiple owned and ordered vehicles
• Bug fixes, enhancements, and stability improvements
Ratings and Reviews
COOLEST CAR BUYING EXPERIENCE EVER!!!
I have read MANY bad reviews but after going through the process, I feel that the people were at fault for their own experiences. The buying process is the easiest and smoothest process I’ve ever experienced while car searching.
We started looking for our vehicle on Tuesday, it was delivered on Friday. We got the car we looked at, there no switch in color or features. It was clean, had a full tank and all of the paperwork was signed within 5 minutes of the test drive.
If you hate dealing with dealerships, I would 100% recommend carvana. Our next car is going to come from them too. I literally have nothing bad to say. We called customer service several times throughout the week to keep us updated and make sure all of the documentation was correct. They answered every question we had. So if you read bad reviews pay close attention to what they are complaining about. Carvana is not responsible for you not doing what you are supposed to do.
5 stars to 1 star
I literally don’t write reviews, but what I experienced from the last two days is unbelievable. I realized the newest app update in the worst way. So I was unaware of how to reschedule my payment via calendar, because the old app update has it where I could update the payment via calendar in plain site. The newest update was not the case. I clicked schedule payment and did not realize the calendar was positioned in the corner of the screen beside the hard coded today’s date. So since I did not realize this I click schedule payment for that hardcoded date above the button, I was thinking that the next screen would take me to the calendar. Sadly it confirmed my payment for the hardcoded today’s date. When I realized it was processing, I could not stop the payment process. That is another thing, this app needs a way to cancel payments for situations like this. My sole issue is the small calendar to edit the payment. Called the representative and they could not stop the payment. Called my bank to try to stop the payment. And it was successful. I paid the payment via phone today since this company is blocked from payment process at my bank. Now I have to call my bank back sometime next week to remove this company off the list of cancellation for my next payment arrangement in June. I will be using the website for now on. I never had a issue with this app until now. Sorry for the long post.
Worst experience of my life
I have never left a bad review before, it’s something I usually keep to myself but I cannot keep this experience to myself. The first few days of buying a car from Carvana were great until it came time for the delivery. I was notified at 5:00pm the day before the car was to be delivered,10:00am the following day, there was a “delay in transportation” and I needed to contact Carvana to reschedule immediately, so I did. The customer service told me the delivery truck broke down and it would be 5 days before I would get my car. 5 days!! That is ridiculous. I had to cancel the first few days of my vacation leaving me out several hundred dollars. They also informed me they could not refund the $200 transportation fee. I did not mind paying the fee but if the delivery is delayed 5 days, it is not right to make the customer pay it. Not only did this mess up my schedule, but my co-signer as well. The original scheduled time and date was the only time that would work for the both of us. Carvana did nothing to rectify the situation. I presented them with several solutions, one of which involved me going to get the car. None of these solutions worked for Carvana and they would not let me speak to a supervisor. This entire experience was one of the worst in my life. I do not suggest using this company.
With Family Sharing set up, up to six family members can use this app.