Cascade Gem & Jewel Adventure +4

Constant difficulty!

Apparently the most recent update has managed to lose the connection with my Facebook account. Instructions say to go to settings and find the Facebook app. I am then supposed to tap on my name to somehow connect with cascade once again because I had updated my Facebook password. Well.... there is no name showing in the Facebook app under settings. I tried using the email associated with my Facebook, and now it tries to log me in as a new user rather than past more than 200 levels where I’ve been trying to move forward for weeks. Most of my friend stopped playing this ages ago because it is tedious, difficult or nearly impossible to pass some levels, and now I’m back to zero. The designers need a wake up to the issues this game has with level of difficulty and lack of not being more enjoyable to overcome the frustration. I’m going to hang on to it for a few days to see if something is done to fix the Facebook log in issues.... but then I’m going to find something for a time killer that doesn’t make me want to throw my phone because this deserves NO STARS right now!

Resposta do desenvolvedor ,

Thanks for reaching out to us. The speediest way to get help with account issues is through our dedicated support staff at http://bigfi.sh/CascadeSupport. You can even contact them in game under options/support/contact us. This method additionally delivers diagnostic information that helps us troubleshoot your issue, and for you to track progress.
Please be aware that as a security precaution Facebook requires access tokens to be renewed every 90 days. This can result in users being logged out of a game account until they go through the Facebook login process again. We are sorry for the inconvenience, but encourage you to reach out to our support team who will be able help!

Super fun, BUT....

This game is super fun, BUT full of problems. 1) Logs you out on its on (don’t even know how to do this myself) 2) Looses your wins/progress when its glitch logs you out 3) Will put you back to the level where you were, BUT with only 1 star for each game you played to get you there regardless of actual achievement/score 4) Multiple wins gained me less times between lives many times- all lost with each glitch log out. Meaning there really is little point to working for higher achievements. I mean, they are lost by the game’s unaddressed issues. 5) Looong download times & a lot of them. 6) Too frequent connectivity issues 7) 1+ minute (sometimes more sometimes less time) to open app. If all this could be fixed this game would be fun/engaging. Take time to take care of the problems & I’ll amend my review accordingly.

In the time since my first review above, each glitch has become worse. I play much less now as a result. In fact only a forth as much as before. 1) I get logged out each time I close the app. 2) Connections take longer 3) Downloads fail 9 out of 10 times. 4) App failure mid game forcing restart but after losing a life. Changed rating from 2 stars to 1 since no developer responded and no changes occurred in the intermittent time.

It’s been over a month since my review. Now I can’t even play. Either I’m logged out or game can’t download content even after closing and re-opening app. Clearly this company doesn’t want to get better.

Resposta do desenvolvedor ,

Hey Kiley,

Sorry to hear of your frustrating problems with Cascade, however please note we have recently released an update (version 2.1.0) which has many improvements and bug fixes to resolve the issues you describe.

Never boring!

I love Cascade, it’s my favorite match 3 game! There are virtually infinite levels (sometimes a new land is under development so I have to wait a couple of weeks, but I can go back and try to get 3 stars in previous levels). Just when you have it figured out they throw something new at you. Starstones! Tornados! Portals! It’s never boring even after a couple of years. I’m giving this 4 stars because there is room for improvement. Here’s a few things I would change: When you find a boost at a dig spot you should just win it, you shouldn’t have to “buy” it with gold. Gold is too hard to earn. I have literally 8 million gems of each color, it would be great to be able to exchange gems for gold or boosts. The only thing gems are good for is to open new lands, and it only takes about 20,000 gems. I have millions more gems in my bank that are totally useless. Spin the wheel every 12 hours instead of 24. And some levels are virtually impossible to get three stars. I would happily buy a paid version to get rid of the ads. At least the ads come up in expected intervals, where some games throw in an ad randomly in the middle of game play which is super annoying. In Cascade you can skip ads and forfeit double gold, which is nice. Overall, a great game!