CaseSnap‪©‬ 17+

Borderline non-functional m

App constantly freezes, times out, and goes into a perpetual doom loading screen. Despite many updates I have yet to see any improvement in performance. Nothing better than typing in a bunch of information only for the app to crash upon upload and delete everything, then have support email you that you need to try re-uploading. This app does not even allow you to upload pictures of a charge sheet from your camera roll. Much improvement needed.

It’s awful

I am so frustrated with this app at this point that I am actually writing a review. Long and short it’s stinks. It takes for ever to do anything, and that’s if you can even log in. Every time I have to login I have to request a new password because it tells me that something is wrong in my login. And I know it’s not, because I write it down. And then when I request a new password, it doesn’t even send me the email to refresh a new password. I wish companies would Wise up and use something else

Developer Response ,

Hello, thank you for using CaseSnap and thank you for notifying us of your issues you are experiencing. We appreciate it and are working to address them. Please contact our support team at 1- 888-568-4248 so that we can gather more information from you and assist you. Thank you again for your feedback.

Terrible app

Just an awful app. Terrible user interface, freezes constantly which causes me to start over the billing process. Most of the time I submit a bill it doesn’t actually go through the system even though it looks like it did on my end. This causes a major issue constantly. There’s no search function for doctors. There’s no way to connect to my camera roll so I need a physical copy of my bill every time. Just awful

Developer Response ,

Hello, thank you for the input you have provided us, we are sorry you are experience issues with the app freezing, we will use your feedback to improve our user experience in upcoming app releases. Please remember you can always contact our support team at 1- 888-568-4248 so that they can assist you.