Cash Hoard Casino Slots Games +17

Love it!!

I play this game through Testerup and in the beginning I was never truly a fan of slot machines but I was needing some money on Testerup and so I downloaded this game through that and well I’m now addicted to this game and I’m gonna be playing it after I collect my rewards from Testerup. All the slots except for a few of them I definitely enjoy playing and it is SUPER easy to get jackpots unlike the others I have played in the past. Great job to all the people that have made this game and are currently making it better!!!

Ms S.

Im not part of Cash Hoard Slots. I recently closed out DoubleU Casino after numerous years. During that period I complained about various problems with the different games. Rolling slots, freezing, lack of communication, and how to play some of the games. When I pushed the stop bottom it didn’t respond. Then apparently the game was overhauled. It was perfect. I sent a memo to that effect and gave DoubleU slots five stars. Then the program began having problems again. I noticed a pattern of declining wins when my slots peaked. I immediately started losing. . Im not, I repeat not a sore looser. It happened several times before. I had spent my Apple gift card on the game after Christmas. Then I began having troubles again when my score was high and gradually lost with maybe 20 spins betting $120 in coins with a large balance a few months prior. It didn’t take long. I quit and realized the game wasn’t worth reporting since Kevin Smith stopped returning my complaints or fixing them so I removed the app.

Resposta do desenvolvedor ,

We are sorry for your experience. Can you please give us some feedback and suggestion? We are keeping improving our game to bring better game experience for our players.

Beware! Customer Support is Non- Existent

UPDATE: I received yet another generic response from this game developer. We’re sorry , blah blah blah. Still no answer for the problem we are ALL having. I will be deleting this game and wish all of you the best in getting resolution, much less an actual human being replying. After going through multiple reviews it appears we are ALL experiencing the same issues, yet there is no resolution from their customer service. ZERO. This game CONTINUALLY freezes up when you win free games/spins. Every single time I’ve won free spins it’s been a nightmare to actually get them. You have to exit the game and go back in to try to claim them. I had over $23,000,000 in wins and the game froze and I lost all my coins. I reached out to customer support and was told there is no issue. Play at your own risk but they have NOT fixed the bugs nor does it spear that they intend to. By far the WORST customer service I’ve ever encountered.

Resposta do desenvolvedor ,

We are sorry for your experience. Should you have any feedback or trouble in the game, please contact us from the game setting menu. We are keeping improving the game to bring better game experience and more fun for our players.