
CashGo 4+
Bank of Abyssinia
Designed for iPhone
-
- Free
iPhone Screenshots
Description
CashGo is app that is availed by Bank of Abyssinia for remittance service.
What’s New
Version 3.19
- Sending to MPesa Wallet Added
Ratings and Reviews
Good idea and cheap transfer fee but poor app design
I used this app for few months until it recently stopped working. Unable to log in and stuck on the login page. Tried to resolve the issue for several days, uninstaaled and reinstalled the app but no luck. Customer support is non existent. The idea is good, delivery to the recepient is fast when it worked and the transfer fee is the cheapest of all other services I used. It’s painful that I had to move back to using other services because I couldn’t get the app to log me in.
cashgo that fails to prioritize customer service and satisfaction.
I have been utilizing CashGo without any issues for some time, but here we go, I encountered a glitch that prompted me to reach out to customer service. Initially, I was prepared to deal with the lack of customer service, professionalism, and effective solutions in our country. However, to my surprise, when I addressed my concern, I received a prompt response from customer service via email. But the frustrating part came when I requested an effective solution, and they simply asked me to wait without even offering an apology or refunding my money. They insisted that I wait for the developers to resolve the issue, which was quite irritating. Even when I demanded an immediate refund or a solution to transfer the money to the intended recipient, they were unhelpful. Finally, the money was deposited after 2 days, but the lack of professionalism was evident in their response. So, dear fellow citizens, while many of us may consider using locally designed money transfer apps to support our growth, I do not recommend using CashGo. It's better to stick with other options like Remitly, Western Union, or other services that prioritize professionalism until CashGo improves its attitude and professionalism.
Okay but some kinks
I appreciate how easy it is to send money using the app. However, there are a few areas that need improvement:
1. If a transfer fails for any reason, there’s no option to simply correct the information and resubmit—you have to start the entire process over again.
2. Notifications confirming a successful transfer are not sent, which leaves some uncertainty about whether the transaction went through.
3. The send history is sometimes delayed, taking hours to appear in the app.
4. The receipt only displays the USD amount, without showing the ETB equivalent, making it hard to recall the exchange rate and the exact amount sent.
App Privacy
The developer, Bank of Abyssinia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Bank of Abyssinia
- Size
- 34.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyright 2025 CashGo
- Price
- Free