Cashwalk-Step Counter&Rewards 12+

I started using CASHWALK in 2022. It takes a good several months to build up a decent coin collection, but I have been able to successfully “purchase” several $5 gift cards in approximate succession when they were worth 2,000 coins. For a free app it’s really not a bad deal as long as you remember to cash in your coins accumulated each day before midnight, if not you lose any chance to redeem those coins and your step counter zeros out the next day at midnight. The developers then increased the number of coins from 2,000 to 3,000 early this year, which made it more difficult to cash out for rewards. Okay, not a huge deal. I finally made it to just over 6000 coins again and would have cashed out for two $5 gift cards, if only they didn’t raise the amount to 5,000 coins! Again it’s a free app, but it’s going to be difficult to stay invested if it’s next to impossible to reap any type of rewards. I also believe the number of steps it takes to earn 1 coin is more now than what it used to be, making it that much more difficult to accumulate coins. However, if you love to walk, and don’t mind the rate increase, the ads (you watch 3 a day to earn extra coins on top of what you earn walking), or the length of time it take to earn coins, you should try cashwalk out.

Hello, CashWalker! We are truly sorry if you experienced any inconvenience. We have recently increased coin rates to provide better service and promotions in the future. It might seem expensive, but you can still earn by opening daily lucky boxes, inviting friends, trying offerwall missions, and joining challenges in the 'Feeds' tab! Thanks for your love and support! 😊

I downloaded the app about 4 months ago. During that time, extra coin rewards were never deposited into the account. That’s okay, I can survive. Then, there were never rewards available when I hit the necessary amount of steps. The developers were quick to respond on the App Store, but didn’t respond to customer support emails.

Surprise, when rewards restocked and were available, my account was paused. The account was paused for weeks, while I waited a response, after sending several emails. Here it is, copied and pasted: “the service use from out of the service area might cause account suspension considered as an abusing action. If you made any visits or traveled to the non-service area with the CashWalk service, please send us any proof such as tickets or reservations under your mobile number or email address.” There was no elaboration on what “service area” is. I was pretty disturbed by the request for personal information like hotel stays, tickets, reservations. That is excessive and not a reasonable response as to why my account was randomly paused? Of course, despite asking for clarification, they never responded.

So, I give up. Based on other reviews it seems that other users have had similar problems with support or an account for whatever reason never culminating in an actual reward. It probably gathers a ton of personal data, but finds random ways to pressure users into giving up on ever getting their rewards.

Sorry for your inconvenience. As we take account security seriously, we request certain information. Yet we understand your concern and assure you that it is only requested to verify your account. Thanks for your patience and understanding :)

I’ve been using the app for at least a year and at first it was great! The goals felt attainable and that includes gift card redemption. I reviewed the other reviews complaining about not being able to redeem rewards, and I had no issues (I still don’t).

Fast forward to Dec 2023 & I was playing a game that was linked to this app and one day it stopped recording my progress. I was supposed to get over 4K in coins and I earned it by offering my gameplay data. Here we are in late March 2024 and I’ve only received 250 coins for not being able to get assistance from the gameplay provider. I’ve emailed while being very courteous since I also work in customer service just pleading for help and eventually they stopped responding. I asked Cashwalk for the email since the gameplay provider blocked my phones IP address somehow, and received crickets. So I dug a little deeper in the app and located the email for the gameplay provider. I’ve since included my screenshots and request for help with ways to either avoid this mishap in the future or just to pay up for the coins I earned properly, and still silence. If you only walk to receive coins, then it’s great, however, if you want to maximize your coin profits, be very cautious and careful.

If Cashwalk is able to provide me with actual assistance, I’d be more than happy to update my review because in the past they’ve been helpful, but 3 months of begging for help in a kind manner, not cool guys.

We sincerely apologize for any inconvenience caused. If you could kindly provide us with the part of your email address, we will investigate your situation promptly and offer assistance. Thank you for your understanding.