Cathay Pacific ٤+

Cathay Pacific Airways Limited

    • ٤٫٢ • ٦٢٠ من التقييمات
    • مجانًا

لقطات الشاشة

الوصف

Cathay Pacific app lets you book, plan and manage your trips all in one place. On your personalised home screen, you will always see your upcoming flights and what you can do next. You can also search our flight timetable, book your flight, check in, choose your seat, get your boarding pass, check your baggage allowance, view your departure times, and get details of any connecting flights – all with a few taps.

ما الجديد

الإصدار 12.1.0

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at mobileapp@cathaypacific.com

التقييمات والمراجعات

٤٫٢ من ٥
٦٢٠ من التقييمات

٦٢٠ من التقييمات

jcamilleri ،

Cathay rules the airline apps!

Cathay’s app is truly intuitive and can handle complex check in combinations. Thank you to everyone in the tech aspect of running Cathay. Tough times but your customers will stand by you if you continue to invest through these challenging times! Keep it up.

XCute ،

Worst customer service ever

Cathay Pacifica just neglected their customer’s basic rights and lies to the customers. Communicating with them is a disaster and a total waste of your time because you can never get an answer from them.
I requested a trip cancellation from Cathay Pacifica this early July. However, I didn’t receive my partial refund until I called them in August. It turns out that the refund number is not correct at all. Over the last two months, I contacted them for 6 times and each time it takes me almost an hour over the phone. Their responses were always something like we would call or email you back within 48 hours which are totally lies. They never reached back to me to explain the incorrect refund at all!
You can’t trust their words.
In other ways, they don’t respect customers at all!

EGH1010 ،

App is not an industry standard

Cathay Pacific lags other airlines in the functionality of their app. Very difficult to make changes and get refunds. Other airlines are automatic. But Cathay requires much additional paperwork and time to obtain a refund on such a simple matter. A the simplest mistake renders the refund application invalid. All the requested information is already in their system.

But the app is immensely better than their outsourced call center which is near useless since the agents just go on the app or website to get information.

استجابة المطور ،

Hi Sir/Madam,

Thank you for your feedback. We apologise for the inconvenience caused.


We will definitely consider your feedback in our future mobile app development.


We sincerely thank you for your continued support.



Best regards,
The Cathay Pacific App Team

خصوصية التطبيق

أوضح المطور Cathay Pacific Airways Limited، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.

البيانات المستخدمة لتتبعك

يمكن استخدام البيانات التالية لتتبعك عبر التطبيقات والمواقع الإلكترونية المملوكة لشركات أخرى:

  • المعرفات
  • التشخيص

البيانات المرتبطة بك

قد يتم جمع البيانات التالية وربطها بهويتك:

  • المشتريات
  • معلومات مالية
  • الموقع
  • معلومات الاتصال
  • محتوى المستخدم
  • سجل تاريخ البحث
  • المعرفات
  • بيانات الاستخدام
  • معلومات حساسة
  • التشخيص

البيانات غير المرتبطة بك

قد يتم جمع البيانات التالية على الرغم من عدم ربطها بهويتك:

  • الموقع

قد تختلف ممارسات الخصوصية بناءً على الميزات التي تستخدمها أو حسب عمرك على سبيل المثال. معرفة المزيد

يدعم

  • Wallet

    احصل على جميع بطاقات المرور والتذاكر والبطاقات والمزيد في مكان واحد.

المزيد من هذا المطور

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