CBORD Patient 4+

I am not sure why so many people had such a difficult time using the app. It worked great for me. It took me a minute to figure out how to make an account but once I figured it out this app made ordering meals a breeze for the whole 2 days I was in the hospital (for anyone struggling trying to make an account follow the instructions on the back of the hard copy of the hospital cafe menu the hospital gives you. I somehow managed to over look those institutions my first few attempts trying to make an account).
I really loved that the app had a picture for each of the food menu items, and that it could let you physically see your order before sending it in. It really helped me be more decisive and ensure I didn’t forget anything I wanted 😊

I’m a software developer. I make mobile apps for a living. The developers of this app should be ashamed. This is borderline criminal. You have healthcare patients that need to order food through your service and this is how it functions?? For shame. The authentication flow is glitchy and not dependable. There are incredible amounts of API latency and corresponding “loading” screen animations. Images for the food are WILDLY too large. Resize them, load them to a CDN, and use optimized formats. You have a responsibility to produce software that actually FUNCTIONS. People in certain hospitals depend on this app exclusively. Our room has no backup phone service. Take the assuredly inflated fees you’re charging hospitals and invest in software that actually works. Quit gouging people for garbage. For shame.

This is quote simply the worst app that I’ve ever used!!! DO NOT DOWNLOAD / USE!!! Every single aspect of this app, from beginning to end, is literally the very worst app I’ve ever used. From the horrendous UI, to the completely unintuitive user experience & order flow, to (utter) lack of performance… there is not a single aspect of this app that works even marginally well. Given the very simple objective of this app, a very simple food ordering service, it is actually quite an achievement to produce an app this poor… I seriously hope health providers are not paying a single $.01 for this app!!! If you are a patient I’d highly, highly recommend you call you food order into the cafeteria instead of trying to use this thing.