I loaded the app for work with an insurance area supervisor. He witnessed it not working after verifying that it is supported on my phone. He spoke with his tech contact and asked why claims from 7 years ago were populating. I deleted the app and reloaded it with the same results. This app needs a lot of bugs worked out of it. It will not progress past the VIN photo and it kick me out of my computer version of CCCOne every time I tried to open the app to try to use it. Keep trying. Maybe your next version will work. I would give this a zero star rating if possible.

I’ve used this for a while to complete TL evals. For the past year it has just ceased function. The app stays on a white screen and I can only fix this by reinstalling the app, logging in and completing my Evaluation. The next time I return to the app to use it, it white screens all over again and I have to completely uninstall and restart. I have several coworkers who have the exact same issue. Please dear god fix the app or give us something better.

App never remembers my log in, makes me choose my shop every time, photos never focus which is not a problem on the actual ccc app and it’s laughable that they think I will take the extra second to take a focused picture when I’m not getting paid for total losses. A waste of time on top of already wasting my time doing work for free. You guys dropped the ball, your performance isn’t up to speed, get better

Unfortunately I have to use this app for work. And also unfortunately, the app never works. You can download it, login and file your TL claim but once you try to open the app again you are subjected to a constant white loading screen. Only solution is to uninstall and reinstall and do the whole thing over again. EVERY SINGLE TIME. Please for the love of god, fix this app.