CCRTA SmartDart 4+

App is awful for me. The service is ok. Sometimes they cancel the ride and I’ve had to pay double.

I live in Dennis and sometimes the bus it pairs me with is in Barnstable/ Centerville and it’ll keep pushing me back, then making me late for work. I think the cats out of the bag because I’d call my bus an hour and a half ahead of time and I’m on a queue. Saturday morning since there is no bus before 9:30 I think you should schedule more people to drive Smart DARTS. Also isn’t there now a limit for 10 miles? Why is my supposed Dennis/Yarmouth bus stuck in Centerville. Last week I had to sadly cancel. It’s hard on the Cape, you either have a car or a place to live and I choose a place to live. I take the bus daily but the earliest bus on a Saturday morning gets me to work half an hour late. The other day when I was going home from work, the bus picked me up ASAP. This service is truly great however it’s awful on a Saturday morning, don’t even try. I understand though since there isn’t a bus early enough.

Whoever made this app needs to be fired. You have to type in the address of where you are, and where you are going BUT the address field is WHITE and when you type something in, the text is WHITE. LIKE HOW!? WHY?! How the heck do you even expect people to be able to see anything that they are typing?

Not to mention signing up- the text field is BLACK and when you type text in to create your account the text is GREY. Were the creators of this app color blind? Where is quality control?

You want people to use these services but the app is so user unfriendly it’s almost like you don’t want people using this app. You can’t call for these services, it’s all app based on a app where you can barely see (or not see) the text you are typing in. GIVE ME A BREAK. Get your act together and fix things. Oh wait, I’m sorry. You didn’t know the app wasn’t working? There’s no contact information to report the issues to!