CDL Help

  • 4.9
    out of 5
    4.8K Ratings
  • Wrong Q&A

    Fantom_Eno

    This app is a complete disappointment and a potential safety hazard. I use CDL Help to prepare for the CDL test, and honestly, it’s infuriating.The test questions and answers are not just incorrect but DANGEROUS. For example, the app states that you can open a hot engine to check some fluid, and it marks this as the correct answer! But just below in the explanation, it contradicts itself and says you should never do that. How can such inconsistencies be allowed in a learning tool, especially when safety is at stake?I paid for this app expecting quality content, but instead, I get nonsense that could cost lives on the road. The questions are misleading, the answers make no sense, and studying becomes a frustrating battle against ridiculous instructions.Developers, fix these mistakes, because with this kind of “learning,” your users are more likely to cause an accident than pass their exams. Right now, CDL Help is nothing more than a paid trap for unsuspecting drivers, not a reliable study tool.

    Developer Response

    Thank you for your feedback! We understand that some questions might seem counterintuitive at first, but we assure you that all questions in CDL Help are based on official Commercial Driver Handbooks.To verify this information yourself, follow these steps:1. Open Google and search for "California Commercial Driver Handbook".2. Click on the first link, which should direct you to the official California DMV website.3. Open the PDF version of the handbook.4. Go to page 70 (you can use the page selector at the top if you are viewing the page on a computer).5. Find the section titled "Engine Coolant", where this information is explained in detail.Clarification of the question:The handbook states that some vehicles have sight glasses, see-through coolant overflow containers, or coolant recovery containers, which allow drivers to check the coolant level even when the engine is hot.This is why the correct answer in our app states that you can check the coolant level of a hot engine.However, this does NOT mean that you should remove the radiator cap while the engine is hot. The handbook explicitly warns against this, as it can be dangerous due to pressurized steam and boiling coolant.Why this question is included in our database:This specific question and answer format is commonly found on real CDL exams, which is why we have included it in our database in this exact form. While the explanations might need better clarification, the question and the answer are correct and can be found on various exams.Continuous Improvement:We have a very large database of questions, and thanks to valuable feedback like yours, we can identify inconsistencies and make improvements. Based on this, we will be enhancing the clarity of question descriptions and adding more detailed explanations where necessary.We acknowledge that this question may seem unclear at first, and we appreciate your feedback. Our team is constantly working on improving the clarity of our questions, and a major update is coming by the end of the month.If you need further clarification, feel free to reach out to us via email, and we’d be happy to provide additional resources. Your input helps us make CDL Help even better—thank you!

  • Tests

    Sergei Vanin

    It will be cool if you add a feature that shows whether the test passes or not. Right on the list of quizzes.Because sometimes I was confused about which quiz I passed.

    Developer Response

    Hello Sergei,Thank you for suggestion! We will be adding this feature to the update in coming days.

  • I don't recommend

    vachacho1988

    I subscribed for $31 for a whole month, the application worked for only 2 days and it is no longer possible to open it! I tried to update, there were no updates! Deleted and downloaded again, all tests are closed and the subscription just disappeared! They don't return the money!

    Developer Response

    We typically respond to customer support requests within 24 business hours. We couldn’t find any recent messages from you about the issue you’re describing. One things you could try is to tap on locked tests, and tap on "Restore" button under the listed prices. If you’re still experiencing problems, we’d be happy to help — please reach out to us via email or Telegram, and we’ll assist you as soon as possible.

  • Not helpful for Tanker endorsement

    Styl_08

    I used this app to prepare for the Tanker endorsement exam, but unfortunately the questions did not match the real exam at all. There were almost no similarities. I studied seriously using this app and still failed the test. It feels misleading and unreliable for Tanker preparation. I would not recommend this app if you are preparing for the Tanker endorsement

    Developer Response

    Thank you for taking the time to share your experience. We’re very sorry to hear that the Tanker endorsement questions did not reflect what you saw on your actual exam.After reviewing your feedback, we conducted an internal review of the Tanker question pool. We found that in some states there are variations and additional question formats that were not sufficiently represented in our previous version.In response, we expanded and updated the Tanker section in our most recent app update. We added more questions and broadened topic coverage to better reflect state-by-state differences and reduce gaps like the one you experienced.We appreciate you bringing this to our attention and wish you success on your next attempt.

  • Good job

    Adam Isaacson

    The app helped a lot, I took each test step by step, but all tests were passed first time! thanks for the good work, good luck ✌🏽

  • Restore subscription doesn’t work

    Mike Kuch

    Recently purchased a new phone and am trying to restore subscription. The button “Restore” doesn’t work. I’m taping on it and nothing happens. Tried to find help center it seems like they don’t have it.

    Developer Response

    We're sorry that you're experiencing difficulties restoring your subscription.If the issue remains unresolved, please contact our support team on Telegram: @tdhsupport .We will promptly look into the issue and help you restore access.Thank you for your feedback, and we apologize for any inconvenience!