Celebration! Cinema 4+

Never had a problem with the app. Always works fast and efficient! Love pulling out my phone and going straight to the app and not the site! Order tickets right from the restaurant, sitting at a street sign or at home!

When trying to purchase tickets in advance I simply pick the showtime, select which seats I want, enter payment info, and purchase. However, at the very end when I click purchase, the screen shows that it is “processing” the transaction for a whole minute, then reads “error- try again”. Of course I start the whole process over only to find out that the seats I had previously selected are now coincidently taken. And I look at my Chase app to find out that I’ve been charged for the transaction. But no tickets! Then I have to contact the theater to work it out with them, by which time someone else actually does take the seats I wanted. Foolish me trusts it’s a one time hiccup and have now gone through this entire fiasco twice. Ridiculous.

I love Celebration Cinema; I’ve never had an issue with their app. I even became a VIP subscription service member. However, ever since I signed up for the monthly service - I am no longer able to get the app to load beyond its opening red logo screen. I’ve uninstalled and reinstalled multiple times. I’ve restarted my phone. I even tried the App Support link here before submitting my review - which was also a broken link. I need help. I’ll gladly change my review to 5 stars - but this is getting ridiculous. There doesn’t seem to be a reason why the app won’t load on my phone, when others I know on the same carrier and phone have no issues. Please help.