Screenshots

Description

Mobilize your banking and access your CPB accounts from your iPhone® and iPod Touch® with the official CPB App. [1]

HIGHLIGHTS:
- Check balances, view transaction history, pay bills, transfer money, and contact us.[2]
- Need cash fast? Locate CPB ATM’s near you.
- Secure and easy access to your accounts with a unique 4-digit mobile PIN code.[3]

SECURITY:
Your personal information is protected by industry standard 128-bit encryption technology that is the same level of security protection (SSL) as CPB Online Banking.

Multi-factor authentication with your secure online banking credentials and unique mobile PIN code provides added security.

FEATURES:
- View account balances on all accounts
- View recent transactions on all accounts
- Transfer funds between eligible CPB accounts [2]
- Pay bills from checking
- Find the nearest CPB branch or ATM
- Contact our Customer Service Center

REQUIREMENTS:
Must be enrolled in CPB Online Banking to access account information. Go to
www.centralpacificbank.com/mobile for additional information.

SUPPORT:
Submit mobile support issues and questions via email to mobile@centralpacificbank.com or contact our Customer Service Center at 808-544-0500 or toll free at 1-800-342-8422.

For further information go to www.centralpacificbank.com/mobileFAQ or visit your nearest CPB branch.

Check out CPB’s entire suite of mobile offerings including SMS Text Banking, and the mobile optimized website with a variety of features that are accessible from any web-enabled device. Learn more at www.centralpacificbank.com/mobile

NOTES AND DISCLOSURES:
[1] Must be a CPB Online Banking customer and enrolled in CPB Mobile Banking to use this service.
[2] Transaction limitations may apply.
[3] CPB Online Banking Customers need to login to their CPB account from a desktop or tablet computer via www.centralpacificbank.com to enroll in CPB Mobile Banking. Upon enrollment, customers will provide their own unique mobile PIN code.

Your mobile carrier may charge for text messaging and data.

Central Pacific Bank, Member FDIC

What’s New

Version 3.1.4

*Minor bug fixes and general enhancements
*Logo update

Ratings and Reviews

2.3 out of 5
39 Ratings

39 Ratings

AkuBird808 ,

Not so good

The whole reason to have this app is mobile deposit. But it keeps telling me to rotate the check and try again. This has been going on for months.

A fix would be really nice.

#1_STUNNA ,

Terrible Banking

Depending on the time of day, the mobile website AND app will give you inaccurate information such as "available balance". Then they charge you a $32 fee for "insufficient funds" transactions when "available funds" more than covers the total amount, however, there's HIDDEN amounts which you don't see. Called customer service and asked why it says "AVAILABLE balance" but the funds isn't available. They said I need to "rely on balancing my checkbook. 1) I carry a debit ycard. Not a debit card and a checkbook. 2) What I rely on is my bank providing me accurate information about my account and not blaming me for their inaccuracies. and 3) I check my account EVERY SINGLE TIME before making a purchase. Seriously. How hard is it to provide customers with the correct information?! If your website is unavailable for maintenance or updates, shut it down during that time. Don't say I have this available balance then tell me something different a few minutes later then charge me a fee and say it's my fault.

Don Twain ,

Password is NOT the same as for the website.

The app worked fine once I found out that the "Password" the mobile app asks for is NOT the same as the password needed for Online Banking (the website). Typically it's a 4-digit number, and it's sometimes (confusingly) referred to as a PIN, sometimes as a Password.
I'm deducting a star because I feel this wasn't made at all clear, and I experienced so much time and frustration being repeatedly locked out of the app for using a password which I knew worked perfectly well at the website. So, more clarity please. Even now it's unclear to me whether your mobile "password" can be set to anything other than a 4-digit number; tech support thought it could be up to 15 characters, but so far I've only gotten 4-digit numbers to work.

Information

Seller
Central Pacific Bank
Size
62.9 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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