CESCO Digital 4+

I was able to view my documents but some of the information is outdated. It still showing a car that hasn’t been registered in PR for over 10 years. The app will not allow me to continue when I tried to schedule an appointment to go to the office. It shows all the CESCO locations but the calendar doesn’t load. If this app is meant to make it easier on everyone, they need to work on it.

I’ve been trying for the last 10 days to get this app to set up an appointment to have my drivers license renewed, but the darn thing keeps giving me one error after another. Not allowing me make it past the Appointments option in the menu. And even when I finally can, the system dosen’t even make it past the schedule either, so I can’t find the most available time to go. On top of that, I can’t even digitally renew my license, because there’s a document or two that’s missing. But the system dosen’t warn me which documents I need to bring.

Update: I still haven’t been able to get an appointment so I went ahead and called them. And after waiting 20 minutes I finally got someone on the phone. I tried to ask them to set up an appointment only for them to tell me to just use the app. But when I tried to explain why the app won’t let me, she hung up on me. Congratz, Cesco, you just won Worst Department in the World.

Please can the creator add 2 step authentication to the app and website, I’m having the problem that someone had all the normal information to log in to my account and every time I went back to the app it ask me all my information again even if I selected remember me. So I did the test and yes is someone login in from another device. Is a big problem since we can do title transfer in the app if the car is paid off (not quite sure how it work, I don’t know if we can do the whole process of title transfer in the app, but if we’re able to do it the person can do it easily because it have my personal information). I hope the creator take the security seriously. I’ll give better point if I see a change. Thanks