If you are a new myQ user – download the new “myQ” app that supports all of our brands and includes our most comprehensive feature set.
Chamberlain’s myQ-enabled products and myQ app allow you to easily open, close or check the status of your garage door or myQ home lighting from anywhere with your smartphone or tablet.
·Set up real-time alerts that notify you when there’s activity with your doors or myQ lights
·Check the status and control your doors or myQ lights from anywhere
·Set schedules to close your garage doors or to have your lights turn on/off*
For myQ smartphone control you need one of the following products:
·A Chamberlain Wi-Fi garage door opener
·A myQ accessory to upgrade a non-Wi-Fi garage door opener
To purchase a myQ accessory for smartphone control, visit https://www.chamberlain.com/myq
Chamberlain - giving you the power of access and knowledge.
*Feature may not be available with the myQ Garage accessory.
With our newest release we:
* Fixed various bugs
* In-garage delivery with Key by Amazon in the NEW myQ App. Prime members in select areas with a myQ-compatible garage door opener can enable secure in-garage delivery for Amazon Prime packages. (Only available in select U.S. cities and surrounding areas, check eligibility at https://www.myq.com/keybyamazon-ready)
Ratings and Reviews
When working, it's great
My only hesitation with this device came last November when the bridge acted strange and wouldn't let me log in. I reset the bridge several times and the light kept blinking. The app kept telling me there was an error. That happened on two separate occasions and persisted for about a week both times. Prior to that there were no problems. Since the second time, there have not been issues either, but that shook my confidence a bit. If not for that, it is a great app in that it tells you the current status of the garage door, and how long it's been down. There's not much more that someone would need. A running log of opening and closing would probably be the ultimate upgrade they could provide. Beyond that, there isn't anything I can think of that they could do with the system as it stands. For me, it's convenient to open my door when I'm on a walk and a few houses down, but I've yet to need to open it remotely from a distance. After the glitch I had, I'm hesitant to open it without knowing for sure I can close it. But it is really nice to check remotely to see if family members made it home for the night. It's also great to make sure the door is down without getting out of bed. If you are someone who gets halfway to your destination and forgets whether you shut the door, you can just hop on the app and check.
3rd party support
I’ve owned a MyQ smart garage opener for several years now. The app + garage opener have functioned quite well during this time. My complaint comes with their 3rd party support (and lack/poor quality) of it.
Like most, I didn’t just purchase a garage opener, but locks, lights, thermostats, etc., and started a smart home. I bought the MyQ because it was advertised to work with Wink systems (which was my smart home co of choice). Chamberlains support of Wink has actually been horrific! MANY times the garage door will not function and I’ve had numerous calls/emails with Wink over this issue, many times to not be resolved for months between functionality.
Also... There have been independent app developers who have written Alexa skills that would enable voice control of the MyQ (which was super useful to me) only to find them not functioning and the skills removed from Alexa by Chamberlain. Really? If you aren’t going to support something as useful today as Alexa compatibility, then why stop other developers out there with the talent to make tour products more useful???
All this to say, if you’re looking for simply a remote garage control, you’ll be happy with MyQ. But if you’re hoping to someday have an entire smart home and integrate MyQ in it, be prepared for lots of bumps in the road...
Ready to move on.
I bought this system because it supposed to work with HomeKit. It took me three months to get it to work initially. After that it would for about 10 months until I think the battery went out on one of the sensors. I called customer support because of the difficulty good head with it earlier, even though I thought I just needed to replace the battery, but when I did I ended up spending two hours with customer support with somebody who obviously didn’t know what they were talking about. At the end I was told to change a battery. I didn’t have the battery so called back two weeks later. This time I had a nice lady who knew what she was talking about, but I ended up having to reset the entire system including my physical garage door opener’s. When it was time to connect at HomeKit, I was told to contact Apple to figure that out. A week later I contacted Apple, which I’ve always had great customer support from, they told me they didn’t understand why Mike you couldn’t take care of me, and told me they couldn’t figure out why the MyQ system was not being detected. In all, this system has only worked completely for about 12 of the 18 months that I’ve owned it. I’m ready to move on, cut my losses, and this time will be looking for a system that doesn’t charge fees to work with IFTTT, and will let me know that I left the garage door open at certain times of the night.
- The Chamberlain Group, Inc.
- 236.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Spanish
- Age Rating
- Rated 4+
- © 2019 The Chamberlain Group, Inc.
With Family Sharing set up, up to six family members can use this app.