Champs Sports: Kicks & Apparel 4+

This app is ridiculous. It logs you out right before the time you need to confirm you want the launch of a shoe. Then when it finally allows you to login again, it gives you a message saying “you didn’t confirm on time” and they “will offer to someone else”… well no ish, how am I supposed to confirm when your idiotic app doesn’t work?
Get your act together and fix the issues. Stop messing with people that actually want to buy the shoes for retail. This is only an advantage to sellers that utilize bots and then mark up the prices on the shoes to make a profit.

I’ve won 7 different raffles that I checked on every 30 mine starting at 5:10pm eastern time.. around midnight each time, it says expired- meaning I won, but neglected to confirm my win. I was never notified (enabled push and email notifications), not to mention I checked every 30 minutes. This app is as bad as SNKRS, maybe worse. I’d rather just constantly lose, than be marked as a winner, but never confirmed which is a bold face lie. I emailed Champs, if they don’t make this right.. I’ll be causing more than $200 in damages and theft than the shoes I actually won but didn’t get would’ve cost. Someone has to teach them a lesson, I’ll be the sacrificial lamb, no problem. I’ll literally wipe that store down, I have a few different ways to cop $1-2K worth of product without a single clue, sign, or employee knowing. I’d prefer to receive my shoes legitimately, but I’ve had enough and will get mine one way or another.. and as it stands, looks like it’ll be my way. 🤷‍♂️ I’ll list the merch and shoes for sale tomorrow evening what exactly I have for sale and how much. Screw Chsmls.. scan artist all over. Oh well, I’ll get mine. Watch and see.

For about the last 3 months ever time I try to get into the app, it says Request Failed when I try to log into my account. This happens even when it’s not a release or reservation opening. I have an updated Apple phone and no matter how many times I update or reinstall it, I can’t get in. I’m a a long time sneaker buyer with Champs and it’s difficult to even try to get in a raffle let alone claim a reservation when I can’t sign in. Very frustrating when this is a known issue for all of the FLX accounts and there’s nothing being done to resolve it. You can’t tell me that it can’t be done because SNKRS makes it it happen multiple times a week every week with draws. With the resell market so out of control this is supposed to be another way for ppl to get access to retail priced shoes and your lack of effort to fix it only shows that your bottom dollar is the only thing that really matters. I’m just out here trying to be a customer that I’ve been my entire life and it’s almost like you don’t want your customers to win.