Channels - Business Phone App
Power up your customer service
Only for iPhone
Free · Designed for iPhone
iPhone
Channels is the only app you need to power up your customer service! How come?
Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.
This neither helps your business nor improves customer satisfaction.
And that’s where Channels comes to the rescue.
Channels integrates with your favorite platforms such as Shopify, Magento or Pipedrive to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point.
Put an end to the interview-like customer support phone calls!
Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your smartphone thanks to our Mobile App!
Also, Channels integrates with your LiveChat and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text…
On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy! Some of them are:
Call recordings - so you can always come back to an important conversation and lose no important detail
International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from
Affordable call rates - so your customer service solution doesn’t hurt your wallet
IVR - so your customers get straight to the right agent
Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you
If you’d like to try out Channels, there was no better time to do so, as there’s a 7-day free trial. No credit card required, no limitations!
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Call screen enhancements
The developer, CrazyCall, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Crazy Call Sp. z o.o.
- Size
- 47 MB
- Category
- Productivity
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2024 Channels