PENZONE Salons + Spas 17+

It’s so finicky with how it lets you select dates, and it crashes frequently when I’m trying to make an appt. so frustrating.

The app has done this to me multiple times now when booking - I select “Today” and it automatically pulls up appointments for the following day. Not paying attention to the date, considering I already selected “today”, I went in that afternoon for my appointment and was disappointed and annoyed when they told me it wasn’t until tomorrow. Thinking that maybe my first time using the app, I did something wrong...I just shrugged it off. The same thing happened to me again today, luckily I caught that the app changed the date before going into my appointment! Something the developers should definitely fix...or not give “today” as an option when trying to book.

Will not allow you to change the date when selecting an appt date/time. Very annoying. This appt has always been glitchy. Also, now your appt disappears when you check in, so you cannot view or verify times if you have multiple appts scheduled on the same day. Once you check in, it is all gone on the appt for that day.
Go online to schedule an appt. Much easier, and allows you to see your professional’s entire schedule/availability, which the app never allowed you to do. You just had to keep guessing dates/times to figure out their availability.