Charlotte Russe ٤+

I always find the best and affordable clothes here. The app is very easy to use and I can’t wait to start ordering things💕

Thanks for the love!

The app itself is fine, but there are some issues. 1. The deals are almost never as advertised , like it could say the stuff was all buy 1 get 2 free and it would only let me do buy 1 get 1 free. 2. Never buy shoes on there. I bought a size 10 so i could wear the shoes but when they came ( even though it said 10 in tue shoe ) they were maybe a size 7. I could return the shoes in store but i never got my $7 shipping back :,) 3. Its almost always out if stock so you’d probably be better off shopping in store. Other than that the app works decently well.

We’re so sorry to hear this! Please email cs@charlotterusse.com right away so we can assist!

don’t get me wrong the clothes are cute and good quality but like I said SHIPPING IS HORRIBLE. Ordered my package on the 1st and my ETA for the package is the 20th. TERRIBLE. I ordered clothes for pack to school (I live in Cali) and made sure to give it plenty of time because like it says on the website delivery to my state would be 6-7 business days. I was not expecting 16 business days so now my package will not be here on time for school. Also customer service is TERRIBLE and only respond from 9-5. They gave me ABSOLUTELY ZERO help with my shipping situation and are USELESS. If you want to order something here’s an idea! DON’T! Buy in person because the shipping if you don’t live in the eastern hemisphere is RIDICULOUS.

We’re so sorry to hear this! please email cs@charlotterusse.com right away so we can assist! Thank you for your feedback!