Chat2Desk – chats for business 4+

Sales and support in chats

Chat2Desk

Designed for iPhone

    • Free

iPhone Screenshots

Description

Chat2Desk chat center allows you to handle messages from WhatsApp™, Instagram™, Viber™, Telegram™, Facebook™ Messenger, your site online chat, email messages and Yandex.Dialogs. All managers work with one phone number or account.

The service combines different functions in a single system: chatbot builder, scripts, self-service menu and detailed analytics about all customers. The open API allows integrating chatbots and messengers with accounting, HelpDesk and CRM systems such as amoCRM, Bitrix24, SalesapCRM, Microsoft Dynamics 365, bpm'online, GenCRM, Megaplan, 1C Enterprise.

Customers are given 7 days free trial. Online chat and one operator account are completely free.

Chat2Desk mobile app allows to:
- communicate with customers in chats;
- transfer a client between operators;
- leave comments to chats;
- view customer cards;
- search for necessary chats and information inside chats;
- filter the list of chats.

This mobile app helps employees of sales and support departments answer clients' questions remotely. Also it allows the department managers to monitor the staff work quality.

What’s New

Version v2.59_1.01.00

Minor bugs fixed

App Privacy

The developer, Chat2Desk, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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