ChatBeacon Agent App 4+

Chat with customers instantly

SmartMax Software, Inc.

Designed for iPad

    • Free

Screenshots

Description

The ChatBeacon Live Agent App enables you to revamp your company's digital chat presence.

ChatBeacon Pro Digital Chat Platform - Revamp your digital chat presence with Video Chat, Screen Share, SMS Chat and easy to use live chat software to reach customers.

Agent App Key Features:

-Live Website Monitoring
-Chat with one or more visitors at the same time
-Face to Face Video Chat with website visitors
-Send Direct Messages to other agents
-Change your chat availability in different departments
-In-app and push notifications including alerts for chats and website monitoring.
-Accept new chats, join, coach or transfer chats to other agents and departments
-FaceID integration provides instant login
-Monitor new or returning website visitors in real-time
-Searchable chat history
-Canned Responses to help you chat faster without retyping popular answers
-Push the Visitor to other pages on your website
-Instant language translation in 52 languages.
-File transfers (send/receive files to and from the customer)
-Share FAQ or KB Articles while in chat

App Privacy

The developer, SmartMax Software, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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